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I need to deactivate my license so I can activate Trados on my new computer but I'm having trouble. I have been issued an Offline deactivation ticket, but there is no "Offline deactivation" option I can see in Trados.
RWS Community
I need to deactivate my license so I can activate Trados on my new computer but I'm having trouble. I have been issued an Offline deactivation ticket, but there is no "Offline deactivation" option I can see in Trados.
Seongbak Jamie Jin we will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00692108 .
Hi Paul. This has been resolved, thank you.