Unexpected exception when initializing view part フラグメント一致 (Fragment Match). I followed Article Number:000007808 and reinstall Trados 2021, but still, cannot resolve it.
All old community posts for the same issue are not exist anymore. Please help!
Unexpected exception when initializing view part フラグメント一致 (Fragment Match). I followed Article Number:000007808 and reinstall Trados 2021, but still, cannot resolve it.
All old community posts for the same issue are not exist anymore. Please help!
Reinstalling Studio wasn't the only solution in that article:
https://gateway.sdl.com/apex/communityknowledge?articleName=000007808
Have you tried the others? If we involve the support team you'll have to wait for a response and they will probably work through the article. So try all the solutions and if you still can't solve it we'll create a support case.
Yes, of course, reinstallation was the final action. I did #2 & # 4, but the error still remains. I couldn't find #3 setting in my PC (Win10).
1. Close Trados Studio.
2. Press the Windows and R keys at the same time, enter %temp% in the blank field, and then click on OK. Delete all the files and folders, if possible. 3. (optional) Turn off UAC (User Account Control) by navigating to Control Panel > User Accounts > Change User Account Control Settings, put it to No notification. 4. Reset the settings files for Trados Studio and run a repair: https://gateway.sdl.com/apex/communityknowledge?articleName=000001414 |
We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00692435 .