New update on that issue—well, in fact, nothing new per se (the “0x%1” issue keeps popping up for more and more people in my organization), but here's what I noticed for now:

The error can happen in any of the circumstances below:

1. When creating a translation project, or a revision project package;

2. When confirming a segment;

3. When updating the preview;

4. When generating the target file;

5. When opening a project.

I couldn't say why it happens, but the messages seem to imply that it occurs because the file becomes temporarily unavailable, so that, usually, when the error occurs, you can retry the very next moment and it works. Or it still doesn't work several times in a row, and then it works without a problem.

I'm suprised than Paul has not yet followed up on that (I guess he's off for now), but here's the latest I could find about that from RWS: https://gateway.sdl.com/apex/communityknowledge?articleName=000019760

Unfortunately, in my organization, individual users don't have administrative rights to perform a checkdisk (chkdsk /r), but for anyone able to do it, that would be my first suggestion.

New update on that issue—well, in fact, nothing new per se (the “0x%1” issue keeps popping up for more and more people in my organization), but here's what I noticed for now:

The error can happen in any of the circumstances below:

1. When creating a translation project, or a revision project package;

2. When confirming a segment;

3. When updating the preview;

4. When generating the target file;

5. When opening a project.

I couldn't say why it happens, but the messages seem to imply that it occurs because the file becomes temporarily unavailable, so that, usually, when the error occurs, you can retry the very next moment and it works. Or it still doesn't work several times in a row, and then it works without a problem.

I'm suprised than Paul has not yet followed up on that (I guess he's off for now), but here's the latest I could find about that from RWS: https://gateway.sdl.com/apex/communityknowledge?articleName=000019760

Unfortunately, in my organization, individual users don't have administrative rights to perform a checkdisk (chkdsk /r), but for anyone able to do it, that would be my first suggestion.

 Louis LaBonté 

Louis LaBonté said:

I'm suprised than Paul has not yet followed up on that (I guess he's off for now), but here's the latest I could find about that from RWS: https://gateway.sdl.com/apex/communityknowledge?articleName=000019760

I'm afraid this is the only update we have.  The dev team are still monitoring and it seems to affect some other applications as well.  So far we're not sure this is something we can actually fix so the KB may be the only way to resolve this which means users in some companies will have to raise a ticket and ask their IT to perform the fix for them.

Ok, thank you Paul for the update. It's always much appreciated, even when there is no clear solution.

Please let us know if the dev team ever finds some kind of workaround, or actual solution.

Louis LaBonté 

Louis LaBonté said:

Please let us know if the dev team ever finds some kind of workaround

You mean other than the one you already have?  To be sure we will!

Hi Paul,

I have an unfortunate update today about the “0x%1” issue and the potential solution: my computer finally had a chkdsk /r done this morning, and just a few minutes after it was done and my computer was restarted, I once again got the following message when confirming a segment: 

So, the chkdsk is definitely not the solution. 

I know the issue is not specific to Trados Studio, but do you know if RWS is in communication with Microsoft regarding that error (which, as I mentioned before, seems to be due to the 22H2 update)?

I guess it's our only hope, Obiwan! 

Thank you and have a nice day!

P.S. I really don't get how to make the “Get Sentiment” function happy... but again, thanks for your help, even though we're not out of the woods yet.

I've also tried chkdsk to no avail, unfortunately.

Even more worryingly, I have a further development to report: "The case of the disappearing sdlxliff".

This has actually happened twice since this set of problems began, but it's so strange that the first time I assumed it was me who had done something stupid.

One day (after doing the chkdsk) I had repeated 0x%1 and 0x%2 error messages when trying to save my file, which were always resolved eventually after trying several times.

The next morning, I went into my project and tried to open my file to continue translating, only to be faced with this: 

When I went into the project file to have a look, the sdlxliff had indeed completely disappeared.

I had no choice but to recreate the project, which fortunately I was able to populate from my TM. Since then I've been very careful to back up my project files in a separate location before closing Trados, but it's a pain to do, and I don't really need the extra stress!

I've been a big fan and advocate of Trados for years, but this issue and the time it's taking to find a solution have me feeling like we're back to the bad old days...

I can confirm this, Caroline. chkdsk did nothing and I have lost several sdlxliff files and even an entire project, not to mention the time I spent to try and come up with a fix. I use the Professional version, by the way.

And I would add to the list : Importing alignment files into TMs.

Louis LaBonté 

I have discussed this with the technical support team as they have been looking at this to see if they can help at all.  The current feedback is this:

1. From researching the web it seems Microsoft knows that the update has issues, but the issues only occasionally/randomly appear. We have only had 3 cases logged for this issue, so there is a limited number of users affected. I think Microsoft needs to identify and fix this issue with their update.
   
   
2. The update is probably automatically deployed so users don’t know or cannot control if they perform the update. Similar to the way we are also managed at RWS, on our computers the updates would be silently deployed by IT, and users only need to accept it.
   
   
3. The fact that the solution we offer via our KB requires Admin rights is not something we can address. In a corporate environment any action requires Admin rights, even installing Trados Studio. We have many articles that cannot be applied without admin rights. The solutions in the KB are for self-service, and users with Admin right will be able to self-serve, the others will need to contact their IT department internally. So most of the installation issues and KBs need Admin rights to be be applied.

I think you know all this already, and I doubt it will get better as there is little we can do on our side to address a problem caused by an operating system update other then than to solution we have suggested.  Quite a tricky one for you, but I'm thankful to see you sharing your progress in case you do happen to find something we have missed.

Thanks for the update, Paul . I always appreciate your straightforwardness, even when the news are not especially good.

I managed to have the 22H2 update removed half an hour ago by tech support (with admin rights) through a Windows roll-back (or “retour en arrière”, in French). Contrary to what Walter Blaser  mentioned yesterday, the time limit is 30 days (not 10), so I had three days left before it ceased to be an option.

I'll let you know if it solves the issue. If so, it would be a good idea to update the article at https://gateway.sdl.com/apex/communityknowledge?articleName=000019760.

Also, for people whose time limit expired for the rollback, it think it would be a good idea to further explore the Known Issue Rollback (KIR) option, which seems to be a different thing, possibly available for a longer period. Some information about that (including for computer ruled by a corporate group policy) can be found at learn.microsoft.com/.../status-windows-11-22h2.

P.S. You said that you have “only had 3 cases logged for this issue”, but I work at the Canadian government's Translation Bureau, where the issue will potentially impact hundreds of people, and I know it already impacts many of us.

I'm not a spokesperson per se, but I'm one of the organization's superusers, and I keep others informed, because they don't have time to come here create an account and individually log the issue. But believe me, it probably impacts (or will impact) hundreds of times the cases logged as of now.