Trados Studio 2024 and MultiTerm 2024 launch editions - I cannot add terms on the fly

Question

Hi all, 
 I've tested this in Studio 2022 with the same project and the same termbase and I can add terms on the fly without a problem. 
 In the last beta, I had no problems adding terms on the fly... 
 Can anyone else reproduce this? 
 All the best, 
 Ali

Joe Zhou · Accepted Answer

Hi Ali, 
 I can add terms on the fly. 
 Trados Studio 2024 and MultiTerm 2024 work well together, allowing for real-time term addition during the translation process without any issues (See the screenshot). 
 
 However, when creating a termbase during the project creation process, you cannot customize the storage path for the termbase file. 
 This issue has not been resolved yet.

Alison Field · Answer

Thomas Loob 
 If the window is being minimised, try resetting the window layout here: 
 
 This resets the current window to match your profile's setting. There are other possible reasons that a window disappears and the solution will depend on the cause, which is why it would be best for someone at RWS Support to look at your setup remotely. 
 Next, do you have the latest version of both Studio 2024 AND MultiTerm 2024? This is important. You can check if you have the latest version of MultiTerm by opening MultiTerm and checking for updates via the Help tab. 
 
 Once you've ensured you have the correct versions, if the interaction between Studio and MultiTerm is still faulty, you could also try repairing MultiTerm if you haven't already. Various options for each are explained below: 
 Repairing your installation of Trados Studio 
 Repairing your installation of MultiTerm Desktop 
 
 I hope these suggestions are helpful to you! All the best, Ali

Thomas Loob · Answer

I made a total reinstall of it all and now it seems to work fine. Until next time... Thank you for the assistance.

Alison Field · Answer

Thomas Loob 
 Hi Thomas, 
 This sounds like a problem that would be easily solved by asking properly for support by starting a new thread. 
 May I suggest that you click the +New button top right of your screen to create a new thread, with a simple title with explanation below so that someone can contact you from RWS IT Support . Then, someone such as Paul will be able to set up a support case for you. 
 Give as many details of the problem as you can, and, for example which version of both Studio and MultiTerm you are using (they need to be the right version for each other) and what steps cause the issue to arise. 
 If Trados 2024 were a car and needed a service to run properly, you wouldn't put in the garage and borrow an older car. You'd pay for a service. Asking for help here, you don't even need to pay to get Trados 2024 and MultiTerm 2024 working properly together. One of RWS's support 'mechanics' will be able to fix it for you 
 All the best, Ali 
 PS: If you'd like to learn more about this or any other aspect of using Trados, you can ask for free training by going here: Ideas for training Please click on the link then add a new post explaining what you would like to learn, including details that will help so that others will want to vote for your idea!

Alison Field · Answer

Thomas Loob 
 I'm glad to read that, as it may help others who have similar problems if you can post the solution that RWS Support found. 
 Thank you 
 Ali

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Trados Studio 2024 and MultiTerm 2024 launch editions - I cannot add terms on the fly

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