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Error message: "Object reference not set to an instance of an object"

NATCHAYADA THAIWONGSAKUL

Software: SDL Trados Studio 2024 Freelance

There are issues everytime I create a new project. it shows the error message of "Object reference not set to an instance of an object"

I would greatly appreciate it if someone could help me find a solution to this.

<SDLErrorDetails time="2024-08-02 오후 5:38:12">
  <ErrorMessage>개체 참조가 개체의 인스턴스로 설정되지 않았습니다.</ErrorMessage>
  <Exception>
    <Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>Multilingual.Excel.FileType</Source>
    <HResult>-2147467261</HResult>
    <StackTrace><![CDATA[   위치: Multilingual.Excel.FileType.Services.BilingualParser.GetExcelColumns()
   위치: Multilingual.Excel.FileType.Services.BilingualParser.ParseNext()
   위치: Sdl.FileTypeSupport.Framework.Integration.FileExtractor.ParseNext()
   위치: Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.ParseNext()
   위치: Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.Parse()
   위치: Sdl.ProjectApi.AutomaticTasks.Conversion.ConversionTask.ProcessFile(IExecutingTaskFile executingTaskFile)
   위치: Sdl.ProjectApi.AutomaticTasks.AbstractFileLevelAutomaticTaskImplementation.Execute()]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio18</ProductVersion>
    <EntryAssemblyFileVersion>18.0.0.1013</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 11 Home</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1042</OperatingSystemLanguage>
    <CodePage>949</CodePage>
    <LoggedOnUser>DESKTOP-FFJLDR8\natch</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>DESKTOP-FFJLDR8</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>16453116 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

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    Hello,

    I understand you're experiencing an issue with Trados Studio 2024 Freelance. The error message you're seeing, "Object reference not set to an instance of an object," is typically related to a software bug or a corrupted installation.

    Here are the steps you can follow to try and resolve this issue:

    Step 1: Reset Window Layout

    - Go to the View tab in Trados Studio.

    - Select 'Reset Window Layout'.

    - Click OK to confirm resetting the window layout.

    Step 2: Save the Target File Again

    - Try to save the target file again after resetting the window layout.

    Step 3: Restart Trados Studio

    - If the issue persists, close and re-open Trados Studio.

    Step 4: Repair Trados Studio Installation

    - If the problem continues after restarting Trados Studio, you may need to repair your installation of Trados Studio. You can do this by going to the Control Panel, selecting 'Programs and Features', finding Trados Studio in the list, and selecting 'Repair'.

    Please note that these steps are based on the information you've provided and the common solutions for this type of error. If the issue persists after trying these steps, it may be a more complex problem that requires further investigation.

    I hope this helps! If you have any other questions or need further assistance, feel free to ask.

    Best regards,

    RWS Community AI
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  • 0 in reply to RWS Community AI

     I see you are using the Multilingual.Excel.FileType 

    Are you still faced with the same issues?

    We do have an item raised with development where it was reported Object reference... error caused by custom background color.
    Reference SDLCOM-4947.

    Does/did your files have background colours?

    Lyds

    Lydia Simplicio | RWS Group

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