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call subprocess must be STA, because required by many user interface components

DAVID BALAYLA

Hi, I just installed my brand new Trados 2024, and it seemed to work fine for a few hours.

Now I get this prompt: in Spanish "El subproceso de llamada debe ser STA, ya que muchos componentes de interfaz de usuario lo requieren" (see subject for lit. translation).

As soon as I try to open a file to start translation, the program crashes.

Has anyone experienced this bug? Any help how to fix it? I have already Repaired it through Windows (deinstall, then repair) and I've also restarted my Windows and then repaired, and it does the same.

Thanks!
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  • 0

    Same thing to me! All the time! Any tips?
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  • 0

       

    This is apparently a common error related to threading issues, particularly in applications that use a graphical user interface (GUI).  STA stands for Single Threaded Apartment, which is a threading model that is required for certain operations in Windows applications, particularly those involving UI components.

    The error suggests that Trados is trying to perform an operation on a UI component from a thread that is not set to STA. This is usually a programming issue within the application itself or could be related to how the application interacts with other software on your system.  Some thoughts on how to resolve...

    1. If you have installed any add-ons or plugins in Trados, try removing them to see if the issue persists.
    2. Ensure that no background processes are consuming too many resources or causing conflicts.

    To remove your plugins, please delete the following folders and then reinstall your plugins after making sure you have the latest ones for your product, by using the integrated appstore in Trados Studio:

    %APPDATA%\Trados\Trados Studio\18\Plugins

    %LOCALAPPDATA%\Trados\Trados Studio\18\Plugins

    c:\ProgramData\Trados\Trados Studio\18\Plugins

    See if this helps.

    Also, if you get any other error details, such as the ability to save a stack trace, please share them as this may help to identify the cause of the problem.

    Paul Filkin | RWS Group

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  • 0

    Yes I am having the same issue. It seemed to be fixed but now I am experiencing the same issue, and my program closes automatically, what did you do to solve it?
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  • 0 in reply to Paul

    Thank you it worked, but now I cannot activate the Language Weaver, I hope they can solve this issue soon, thank you again
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  • 0 in reply to Monica Mack Mazariegos

    Hi Monica, I started Trados without an IA plugin I had installed (in Admin mode I was asked whether I wanted it). Trados started up alright after that and seems to work fine. So Paul was right in that it was some software interacting with Trados. 

    I was given instructions on how to reestablish the system, in case they're useful in your case (I haven't followed them as yet, I'm considering not using AI on the Trados system for now):

    To uninstall it just make sure Studio is closed, go to C:\Program Files (x86)\Trados\Plugin installer, and double-click on the Sdl.Community.SdlPluginInstaller.exe

    Here select Trados Studio 2024 from the "filter by Studio version" dropdown, find and uninstall the plugin.

    You can install it back from the link below afterward by downloading it and double-clicking on the plugin to start the process while Studio is still closed

     

    https://appstore.rws.com/Plugin/240?tab=releases
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