Probability score: 0.6  

Question improvement suggestion: Provide the exact error message and any troubleshooting steps you have already attempted to help narrow down the issue.  

In the meantime, based on the information you have provided, here is a suggested answer to your question:  

Hello,  

To resolve the "Error in the page script" issue in Trados Studio 2019, you can follow these steps:  

**Step 1:** Close Trados Studio completely.  

**Step 2:** Check for any pending Windows updates and install them. Restart your computer if necessary.  

**Step 3:** Ensure that Internet Explorer is updated, as Trados Studio may rely on it for certain functionalities.  

**Step 4:** Check your security settings, including antivirus software and any browser add-ons that might block scripts or websites.  

**Step 5:** Reset Trados Studio's basic settings:  

- Navigate to the following folder:  

 `C:\Users\%USERNAME%\App Data\Roaming\SDL\SDL Trados Studio\15.0.0.0`  

- Rename the folder to `SDL Trados Studio_old`.  

**Step 6:** Repair your installation of Trados Studio:  

- Go to Control Panel > Programs & Features.  

- Select Trados Studio 2019, right-click, and choose "Uninstall/Change" > "Repair".  

**Step 7:** If the issue persists, consider uninstalling and reinstalling the Worldserver Components plugin to ensure compatibility.  

**Step 8:** Finally, if none of the above steps resolve the issue, please provide the full error message and any troubleshooting steps you have already attempted for further assistance.  

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

RWS Community AI

Thank you for your reply.

I tried your suggestions but when I go to INSTALL/UNINSTALL Trados I cannot find the button Repair.

I have only the possibility to INSTALL or UNINSTALL TRADOS and given that I am not a software expert I do not want to uninstall the software and risk not to be able to install it again.

Is there something else I could try to solve the problem?

Thank you in advance for your reply.

Fabrizia

FABRIZIA VASSALLO 

To repair Trados Studio, follow the steps of this link (hopefully the screenshots will help): https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395&_gl=1*f1ff70*_gcl_au*MzU4NTA1OTQ2LjE3NDg4NTEyMTY.*_ga*MTMxNTI5MDA3MC4xNzMzMjk2NDA3*_ga_J0Z9C6G83T*czE3NDk2MjE0ODAkbzU1MyRnMSR0MTc0OTYyMTUwNSRqMzUkbDAkaDA.

¡Hola Jesús!

I run Studio 2022 17.2.12 under Windows 10 fully updated. Faced with a "minor" problem in my Studio, I feel like repairing it. I have seen and read the article hereabove scores of times and unfortunately real life may be different from what it tells.

In my environment, clicking on Trados Suddio (let it be 2022 or 2021) displays two buttons: Modify (greyed and inactive) and Uninstall; and clicking further on Unindtall  only displays a bigger Uninstall (button + caution sentence). End of the story!

And I think that a few fellow translators are stuck just like me. ¿Puedes ayudar?

Cordialmente.

Gérard

 Jesús Prieto 

Sorry, I forgot to tag you. in my reply hereabove.

 Gérard LAMBERT 

Gérard LAMBERT said:

only displays a bigger Uninstall (button + caution sentence). End of the story!

You can continue.… Click on Yes and you will see this dialog box wher you can Repair your Trados Studio application:

Hi againJesús Prieto !

No Sir! When I click on the second Uninstall, I only get (at the centre of a full screen) the classical "Do you want to authorize this app to bring modifications to your device?": the last warning before falling into the uninstall process, which is not what I want( to do.

Jesús Prieto said:

Click on Yes

I forgot: I have no "Yes" in my second "Uninstall" frame, only the caution sentence above uninstall.

Gérard LAMBERT 

In Control Panel, you click first Uninstall/Change menu over Trados Studio 2022:

Then the nuclear button:

or a similar dialog box (Windows doesn’t allow me to have a screenshot, so I’ve got that image from  Changing the installed languages (Trados Studio 2019 Freelance or earlier versions only) )

Do you have the yes button? OK, here you click on Yes to get this window:

Here you clik on Repair. That’s it.

Hi Jesus,

thank you so much for your reply.

I finally found the "Repair" button and could bring to an end the repairing procedure as in Step 1.

Unfortunately, when I open Trados and try to work on an old project, the following windows appears.

If I try to work on a new file through the Welcome page, the usual "Script error...." windows appears.

Then I tried Step 2 of your advice, but I could not find the  C:\Users\%USERNAME%\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0 path in my computer. 

Do you have other suggestions for me?

Thank you in advance.

Fabrizia

Hi Jesus,

thank you so much for your reply.

I finally found the "Repair" button and could bring to an end the repairing procedure as in Step 1.

Unfortunately, when I open Trados and try to work on an old project, the following windows appears.

If I try to work on a new file through the Welcome page, the usual "Script error...." windows appears.

Then I tried Step 2 of your advice, but I could not find the  C:\Users\%USERNAME%\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0 path in my computer. 

Do you have other suggestions for me?

Thank you in advance.

Fabrizia

FABRIZIA VASSALLO 

FABRIZIA VASSALLO said:

Unfortunately, when I open Trados and try to work on an old project, the following windows appears.

Please click on the floppy disk icon and post the full error stack.

FABRIZIA VASSALLO said:

Then I tried Step 2 of your advice, but I could not find the  C:\Users\%USERNAME%\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0 path in my computer. 

You may have set your Windows Explorer not to show hidden files/folders. Ensure this check box is ticked, and then try again with the above path: