'api-ms-win-crt-heap-l1-1-0.dll' is missing from your computer

Question

Dear Colleagues, 
 I have tried to create a new project in SDL Studio 2015 (and later in Studio 2014) but as soon as I get to entering/browsing for the location of the project files, I get the following error message: 
 'The program can&rsquo;t start because api-ms-win-crt-heap-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this program.' 
 Reinstalling the programs and installing updates do not help. Does anyone have a suggestion as to how to resolve this problem? 
 Thank you in advance for your tips, with kind regards, 
 Zsofia Csaba (EN, DE, ES>HU translator)

Paul · Accepted Answer

Hi Zs&oacute;fia, 
 This isn't a Studio error. I googled it and the solution seems to be t hat the KB2999226 (Universal CRT) which is part of the Visual C++ Redistributable for Visual Studio 2015 failed to install. 
 Suggested Solution 
 
 Install Windows Updates : Go to Start - Control Panel - Windows Update Check for updates Install all available updates. After the updates are installed, restart your computer. After the restart repeat the steps above again until no more updates are available. 
 Download the Visual C++ Redistributable: For Windows 64-bit Visual C++ Redistributable for Visual Studio 2015 (64-bit) For Windows 32-bit Visual C++ Redistributable for Visual Studio 2015 (32-bit) 
 Run the vc_redist.x64.exe (64-bit) or vc_redist.x86.exe (32-bit) and select Uninstall 
 Run the .exe again and select Install

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'api-ms-win-crt-heap-l1-1-0.dll' is missing from your computer

Suggested Solution