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To RWS Support
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Dear Colleagues,
I have tried to create a new project in SDL Studio 2015 (and later in Studio 2014) but as soon as I get to entering/browsing for the location of the project files, I get the following error message:
'The program can’t start because api-ms-win-crt-heap-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this program.'
Reinstalling the programs and installing updates do not help. Does anyone have a suggestion as to how to resolve this problem?
Thank you in advance for your tips, with kind regards,
Zsofia Csaba (EN, DE, ES>HU translator)
Hi Zsófia,
This isn't a Studio error. I googled it and the solution seems to be that the KB2999226 (Universal CRT) which is part of the Visual C++ Redistributable for Visual Studio 2015 failed to install.