Error when switching from subtitling to other project

I get an "Object reference not set to ..." error if I do the following:

Open a vtt file with subtitling preview for translation.
Close the file.
Switch to another project.
Open a (non-subtitling) file for translation. This is when the error pops up.

I tried a few things like pinning/unpinning the subtitling preview window (It's on a second screen, outside the main Studio window), closing it before closing the vtt file, but it does not solve the problem. Restarting Studio clears it.

Daniel

Here's the stack trace:

Fullscreen sdlerror-2019814-8h22m12s.sdlerror.xml Download

<SDLErrorDetails time="14-Aug-19 08:22:18">
  <ErrorMessage>Object reference not set to an instance of an object.</ErrorMessage>
  <Exception>
    <Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>StudioSubtitling</Source>
    <HResult>-2147467261</HResult>
    <StackTrace><![CDATA[   at StudioSubtitling.Services.TimelineMarkerService.GetTimelineMarkers(IEnumerable`1 segmentPairs, ProjectFile activeFile, DocumentFileInfo mergedFileInfo)
   at StudioSubtitling.ViewModel.MediaElementViewModel.UpdateTimelineMarkers(DocumentFileInfo mergedFileInfo)
   at StudioSubtitling.ViewModel.MediaElementViewModel.SetActiveFile(ProjectFile projectFile)
   at StudioSubtitling.ViewModel.MediaElementViewModel.SetActiveDocument(Document document)
   at StudioSubtitling.ViewModel.MediaElementViewModel.EditorController_ActiveDocumentChanged(Object sender, DocumentEventArgs e)
   at System.EventHandler`1.Invoke(Object sender, TEventArgs e)
   at Sdl.Desktop.Platform.Extensions.EventsExtensions.Raise[T](EventHandler`1 e, Object sender, T eventArgs)
   at Sdl.TranslationStudioAutomation.IntegrationApi.EditorController.OnActiveDocumentChanged(IDocument document)
   at Sdl.TranslationStudio.Api.Editor.DocumentEventHandler.Invoke(IDocument document)
   at Sdl.TranslationStudio.Editor.EditorService.set_ActiveDocument(IDocument value)
   at Sdl.TranslationStudio.Editor.EditorView.OnActiveViewPartChanged(IViewPartReference viewPartReference)
   at Sdl.Desktop.Platform.AbstractViewWithParts.Control_ActiveViewPartChanged(IViewWithParts view, IViewPartReference viewPartReference)
   at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.OnActiveViewPartChanged(IViewPartReference viewPartReference)
   at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.InternalActivateViewPart(IViewPartReference viewPartToActivate)
   at Sdl.Desktop.Platform.WinForms.DockingViewContentControl._tabControl_SelectedTabChanged(Object sender, SelectedTabChangedEventArgs e)
   at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.OnSelectedTabChanged(SelectedTabChangedEventArgs e)
   at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.RaiseEvent(UltraTabControlEventId id, EventArgs e)
   at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.OnManagerSelectedTabItemChanged(Object sender, SelectedTabItemChangedEventArgs e)
   at Infragistics.Win.UltraWinTabs.TabManager.set_SelectedTabItem(ITabItem value)
   at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.SetSelectedTab(UltraTab tab)
   at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.set_SelectedTab(UltraTab value)
   at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.AddViewPartTab(IViewPartReference viewPartReference)
   at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.AddViewPart(IViewPartReference viewPartReference)
   at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.NotifyViewPartAdded(IViewPartReference viewPartReference)
   at Sdl.Desktop.Platform.AbstractViewWithParts.AddViewPart(IViewPartReference viewPartReference)
   at Sdl.Desktop.Platform.AbstractDockingView.AddViewPart(IViewPartReference viewPartReference)
   at Sdl.TranslationStudio.Editor.Shared.InternalEditorContext.AddDocumentViewPart(IDocumentViewPart documentViewPart)
   at Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.AfterLoad(IJob job)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>15.0.0.0</ProductVersion>
    <EntryAssemblyFileVersion>15.2.0.1041</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Enterprise</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>danielhug</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>ABCDE</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>12581868 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

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Thread Subject & Description
Error when switching from subtitling to other project I get an "Object reference not set to ..." error if I do the following: Open a vtt file with subtitling preview for translation. Close the file. Switch to another project. Open a (non-subtitling) file for translation. This is when the error pops up. I tried a few things like pinning/unpinning the subtitling preview window (It's on a second screen, outside the main Studio window), closing it before closing the vtt file, but it does not solve the problem. Restarting Studio clears it. Daniel Here's the stack trace: .code-editor .code-editor-heading{border-top:1px solid #eaeaeb;border-left:1px solid #eaeaeb;border-right:1px solid #eaeaeb;background-color:#fbfbfb;border-radius:3px 3px 0 0;font-size:12.6px;display:flex;justify-content:space-between;align-items:center;overflow:hidden}.code-editor .code-editor-heading .icon{width:32px;height:32px;display:block;overflow:hidden;text-indent:-3000em;background-repeat:no-repeat;background-size:80%;background-position:center}.code-editor .code-editor-heading .fs{background-image:url('https://community.rws.com/cfs-filesystemfile/__key/defaultwidgets/547b4cbb4efb4c3d83533f8f35fb4b7b-1a84591e31034fac832d29ed8584666c/fullscreen.svg?_=637923381702208350')}.code-editor .code-editor-heading .dl{background-image:url('https://community.rws.com/cfs-filesystemfile/__key/defaultwidgets/547b4cbb4efb4c3d83533f8f35fb4b7b-1a84591e31034fac832d29ed8584666c/download.svg?_=637923381702118315')}.code-editor .code-editor-heading .filename{padding:10px;display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.code-editor .code-editor-heading a{color:#3e414a}.code-editor .code-editor-heading a:hover{color:teal} https://community.rws.com/# https://community.rws.com/cfs-filesystemfile/__key/communityserver-discussions-components-files/490/sdlerror_2D00_2019814_2D00_8h22m12s.sdlerror.xml?_=637013647890819033 https://community.rws.com/cfs-filesystemfile/__key/communityserver-discussions-components-files/490/sdlerror_2D00_2019814_2D00_8h22m12s.sdlerror.xml?_=637013647890819033 <SDLErrorDetails time="14-Aug-19 08:22:18"> <ErrorMessage>Object reference not set to an instance of an object.</ErrorMessage> <Exception> <Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type> <HelpLink /> <Source>StudioSubtitling</Source> <HResult>-2147467261</HResult> <StackTrace><![CDATA[ at StudioSubtitling.Services.TimelineMarkerService.GetTimelineMarkers(IEnumerable`1 segmentPairs, ProjectFile activeFile, DocumentFileInfo mergedFileInfo) at StudioSubtitling.ViewModel.MediaElementViewModel.UpdateTimelineMarkers(DocumentFileInfo mergedFileInfo) at StudioSubtitling.ViewModel.MediaElementViewModel.SetActiveFile(ProjectFile projectFile) at StudioSubtitling.ViewModel.MediaElementViewModel.SetActiveDocument(Document document) at StudioSubtitling.ViewModel.MediaElementViewModel.EditorController_ActiveDocumentChanged(Object sender, DocumentEventArgs e) at System.EventHandler`1.Invoke(Object sender, TEventArgs e) at Sdl.Desktop.Platform.Extensions.EventsExtensions.Raise[T](EventHandler`1 e, Object sender, T eventArgs) at Sdl.TranslationStudioAutomation.IntegrationApi.EditorController.OnActiveDocumentChanged(IDocument document) at Sdl.TranslationStudio.Api.Editor.DocumentEventHandler.Invoke(IDocument document) at Sdl.TranslationStudio.Editor.EditorService.set_ActiveDocument(IDocument value) at Sdl.TranslationStudio.Editor.EditorView.OnActiveViewPartChanged(IViewPartReference viewPartReference) at Sdl.Desktop.Platform.AbstractViewWithParts.Control_ActiveViewPartChanged(IViewWithParts view, IViewPartReference viewPartReference) at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.OnActiveViewPartChanged(IViewPartReference viewPartReference) at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.InternalActivateViewPart(IViewPartReference viewPartToActivate) at Sdl.Desktop.Platform.WinForms.DockingViewContentControl._tabControl_SelectedTabChanged(Object sender, SelectedTabChangedEventArgs e) at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.OnSelectedTabChanged(SelectedTabChangedEventArgs e) at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.RaiseEvent(UltraTabControlEventId id, EventArgs e) at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.OnManagerSelectedTabItemChanged(Object sender, SelectedTabItemChangedEventArgs e) at Infragistics.Win.UltraWinTabs.TabManager.set_SelectedTabItem(ITabItem value) at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.SetSelectedTab(UltraTab tab) at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.set_SelectedTab(UltraTab value) at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.AddViewPartTab(IViewPartReference viewPartReference) at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.AddViewPart(IViewPartReference viewPartReference) at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.NotifyViewPartAdded(IViewPartReference viewPartReference) at Sdl.Desktop.Platform.AbstractViewWithParts.AddViewPart(IViewPartReference viewPartReference) at Sdl.Desktop.Platform.AbstractDockingView.AddViewPart(IViewPartReference viewPartReference) at Sdl.TranslationStudio.Editor.Shared.InternalEditorContext.AddDocumentViewPart(IDocumentViewPart documentViewPart) at Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.AfterLoad(IJob job)]]></StackTrace> </Exception> <Environment> <ProductName>SDL Trados Studio</ProductName> <ProductVersion>15.0.0.0</ProductVersion> <EntryAssemblyFileVersion>15.2.0.1041</EntryAssemblyFileVersion> <OperatingSystem>Microsoft Windows 10 Enterprise</OperatingSystem> <ServicePack>NULL</ServicePack> <OperatingSystemLanguage>1033</OperatingSystemLanguage> <CodePage>1252</CodePage> <LoggedOnUser>danielhug</LoggedOnUser> <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork> <ComputerName>ABCDE</ComputerName> <ConnectedToNetwork>True</ConnectedToNetwork> <PhysicalMemory>12581868 MB</PhysicalMemory> </Environment> </SDLErrorDetails> jQuery(function(j){ var fullScreenToggle = j('#fragment-1a84591e31034fac832d29ed8584666c871673414_code-editor-fs'); var codeEditor = j('#fragment-1a84591e31034fac832d29ed8584666c871673414_code-editor'); fullScreenToggle.on('click', function(){ if (codeEditor.evolutionCodeEditor('fullscreen')) { codeEditor.evolutionCodeEditor('fullscreen', false); } else { codeEditor.evolutionCodeEditor('fullscreen', true); } return false; }); });
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0 Lydia Simplicio over 5 years ago

Hello ,

I have tried to reproduce this now on two separate W10 machines and are unable to do so.

Maybe try re-setting windows layout in Studio to see if the problem still occurs.

Lydia Simplicio | RWS Group

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0 Lydia Simplicio over 5 years ago

Hello ,

I have tried to reproduce this now on two separate W10 machines and are unable to do so.

Maybe try re-setting windows layout in Studio to see if the problem still occurs.

Lydia Simplicio | RWS Group

_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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Trados Studio > 7. Subtitling

Error when switching from subtitling to other project