Hi,
I can't use the number keys of my keypad when translating in Studio anymore.
My numeric keypad is working fine when using other software. It's only when I'm using the editor of Studio; it's not working.
I've asked SDL Support and they told me that it's the Studio Subtitling which is the causing that issue. Since it's a 3rd party application, SDL Support can't help and fix the issue.
Could you please help me?
Thank you in advance for your reply.
Best regards,
Carla
Hello ,
Thanks for raising this-
I have been able to reproduce this and have logged this already.
As soon as we have investigated- we will get back to you.
Lydia Simplicio | RWS Group
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Hi Steven,
Thank you!
Yes, please get back to me as soon as possible.
Carla
This is probably expected behaviour. It's not possible to add custom shortcuts to Studio using a numeric keypad, so they were programmed in on purpose for subtitlers.
Try simply removing the keyboard shortcuts from the options.
Paul Filkin | RWS Group
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Yes! Now it's working fine. I removed the keyboard shortcuts from the options of Studio 2019.
Thank you Paul!
Carla
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