05. Trados Support resources

Anca Stoian — Tue, 24 Feb 2026 10:56:58 GMT

Current Revision posted to Customer Experience by Anca Stoian on 2/24/2026 10:56:58 AM

On this page you will find a list of support resources that are designed to support you as a translator.

Except for the certifications and e-learnings, all the listed resources are free of charge, but may require you to log in using your RWS account details/credentials.

Listed below are the Top FIVE resources available to translators.

1) RWS Community

Select 'Trados Portfolio' - if you are asked to log in, simply use your usual RWS credentials (SSO)

And then select the most appropriate sub-group:

Search for an answer... or ask a question

2) RWS Gateway

Here you can search for support articles and look up specific errors:

https://gateway.rws.com/csm

Remember to select 'Search with Product Filter' so that you look up RWS articles.

3) Live Chat

Would you like to chat with one of our in-house customer experience specialists?

If so, you can now do it via live chat - https://www.trados.com/contact/chat.html

Our Customer Experience team will help you with RWS account related issues (including purchasing and licensing) all the way through to general support issues, and will in most cases provide a resolution.

You can chat live with us, our international team speak:*

English, Romanian, Spanish, Italian.

(*not all languages are covered over the entire daily schedule)

4) Training Videos and Webinars

Did you know we have a large library of pre-recorded training webinars and even our own YouTube channel?

Simply go to https://www.trados.com/resources/?take=9&resourceType=webinar-recording

Scroll through the list and select which webinar you would like. You can watch as many times as you like.

You can sign up for future live webinars as well: https://www.trados.com/events/webinars/

If you prefer to watch short training videos online – then visit https://www.youtube.com/user/sdltrados

In the Playlist section you can find

5) Training and Certification

What better way to learn the software than taking a specialised training course-

https://www.trados.com/learning/certification/

Below are examples of the questions you would come across when taking the exams….

Would you be able to answer the following?

You have the option of purchasing just the certification module on its own which includes Workbook/Manual, Sample Flies, Presentation AND the certification and allows you to work at your own pace allowing you to take the exam when you are ready…

Or you can also take part in the ONLINE LIVE trainings and enjoy being taught by one of our professional RWS trained trainers.

04. Trados Support resources

Anca Stoian — Thu, 19 Feb 2026 20:55:45 GMT

Revision 24 posted to Customer Experience by Anca Stoian on 2/19/2026 8:55:45 PM

On this page you will find a list of support resources that are designed to support you as a translator.

Except for the certifications and e-learnings, all the listed resources are free of charge, but may require you to log in using your RWS account details/credentials.

Listed below are the Top FIVE resources available to translators.

1) RWS Community

Select 'Trados Portfolio' - if you are asked to log in, simply use your usual RWS credentials (SSO)

And then select the most appropriate sub-group:

Search for an answer... or ask a question

2) RWS Gateway

Here you can search for support articles and look up specific errors:

https://gateway.rws.com/csm

Remember to select 'Search with Product Filter' so that you look up RWS articles.

3) Live Chat

Would you like to chat with one of our in-house customer experience specialists?

If so, you can now do it via live chat - https://www.trados.com/contact/chat.html

You can chat live with us, our international team speak:*

English, Romanian, Spanish, Italian.

(*not all languages are covered over the entire daily schedule)

4) Training Videos and Webinars

Did you know we have a large library of pre-recorded training webinars and even our own YouTube channel?

Simply go to https://www.trados.com/resources/?take=9&resourceType=webinar-recording

Scroll through the list and select which webinar you would like. You can watch as many times as you like.

You can sign up for future live webinars as well: https://www.trados.com/events/webinars/

If you prefer to watch short training videos online – then visit https://www.youtube.com/user/sdltrados

In the Playlist section you can find

5) Training and Certification

What better way to learn the software than taking a specialised training course-

https://www.trados.com/learning/certification/

Below are examples of the questions you would come across when taking the exams….

Would you be able to answer the following?

Or you can also take part in the ONLINE LIVE trainings and enjoy being taught by one of our professional RWS trained trainers.

04. Trados Support resources

Anca Stoian — Mon, 16 Feb 2026 14:36:48 GMT

Revision 23 posted to Customer Experience by Anca Stoian on 2/16/2026 2:36:48 PM

On this page you will find a list of support resources that are designed to support you as a translator.

Except for the certifications and e-learnings, all the listed resources are free of charge, but may require you to log in using your RWS account details/credentials.

Listed below are the Top FIVE resources available to translators.

1) RWS Community

Select 'Trados Portfolio' - if you are asked to log in, simply use your usual RWS credentials (SSO)

And then select the most appropriate sub-group:

Search for an answer... or ask a question

2) RWS Gateway

Here you can search for support articles and look up specific errors:

https://gateway.rws.com/csm

Remember to select 'Search with Product Filter' so that you look up RWS articles.

3) Live Chat

Would you like to chat with one of our in-house customer experience specialists?

If so, you can now do it via live chat - https://www.trados.com/contact/chat.html

You can chat live with us - Mon – Friday 07.00- 23.00 hrs (UK time)

Our international team speak:*

English, Romanian, Spanish, Italian.

(*not all languages are covered over the entire daily schedule)

4) Training Videos and Webinars

Did you know we have a large library of pre-recorded training webinars and even our own YouTube channel?

Simply go to https://www.trados.com/resources/?take=9&resourceType=webinar-recording

Scroll through the list and select which webinar you would like. You can watch as many times as you like.

You can sign up for future live webinars as well: https://www.trados.com/events/webinars/

If you prefer to watch short training videos online – then visit https://www.youtube.com/user/sdltrados

In the Playlist section you can find

5) Training and Certification

What better way to learn the software than taking a specialised training course-

https://www.trados.com/learning/certification/

Below are examples of the questions you would come across when taking the exams….

Would you be able to answer the following?

Or you can also take part in the ONLINE LIVE trainings and enjoy being taught by one of our professional RWS trained trainers.

04. Trados Support resources

Elisa Maxim — Tue, 22 Jul 2025 14:08:30 GMT

Revision 22 posted to Customer Experience by Elisa Maxim on 7/22/2025 2:08:30 PM

On this page you will find a list of support resources that are designed to support you as a translator.

Except for the certifications and e-learnings, all the listed resources are free of charge, but may require you to log in using your RWS account details/credentials.

Listed below are the Top FIVE resources available to translators.

1) RWS Community

Select 'Trados Portfolio' - if you are asked to log in, simply use your usual RWS credentials (SSO)

And then select the most appropriate sub-group:

Search for an answer... or ask a question

2) RWS Gateway

Here you can search for support articles and look up specific errors:

https://gateway.rws.com/csm

Remember to select 'Search with Product Filter' so that you look up RWS articles.

3) Live Chat

Would you like to chat with one of our in-house customer experience specialists?

If so, you can now do it via live chat - https://www.trados.com/contact/chat.html

You can chat live with us - Mon – Friday 07.00- 23.00 hrs (UK time)

Our international team speak:*

English, German, French, Romanian, Spanish, Italian.

(*not all languages are covered over the entire daily schedule)

4) Training Videos and Webinars

Did you know we have a large library of pre-recorded training webinars and even our own YouTube channel?

Simply go to https://www.trados.com/resources/?take=9&resourceType=webinar-recording

Scroll through the list and select which webinar you would like. You can watch as many times as you like.

You can sign up for future live webinars as well: https://www.trados.com/events/webinars/

If you prefer to watch short training videos online – then visit https://www.youtube.com/user/sdltrados

In the Playlist section you can find

5) Training and Certification

What better way to learn the software than taking a specialised training course-

https://www.trados.com/learning/certification/

Below are examples of the questions you would come across when taking the exams….

Would you be able to answer the following?

Or you can also take part in the ONLINE LIVE trainings and enjoy being taught by one of our professional RWS trained trainers.

02. Trados Support resources

Elisa Maxim — Wed, 09 Jul 2025 13:11:15 GMT

Revision 21 posted to Customer Experience by Elisa Maxim on 7/9/2025 1:11:15 PM

On this page you will find a list of support resources that are designed to support you as a translator.

Except for the certifications and e-learnings, all the listed resources are free of charge, but may require you to log in using your RWS account details/credentials.

Listed below are the Top FIVE resources available to translators.

1) RWS Community

Select 'Trados Portfolio' - if you are asked to log in, simply use your usual RWS credentials (SSO)

And then select the most appropriate sub-group:

Search for an answer... or ask a question

2) RWS Gateway

Here you can search for support articles and look up specific errors:

https://gateway.rws.com/csm

Remember to select 'Search with Product Filter' so that you look up RWS articles.

3) Live Chat

Would you like to chat with one of our in-house customer experience specialists?

If so, you can now do it via live chat - https://www.trados.com/contact/chat.html

You can chat live with us - Mon – Friday 07.00- 23.00 hrs (UK time)

Our international team speak:*

English, German, French, Romanian, Spanish, Italian.

(*not all languages are covered over the entire daily schedule)

4) Training Videos and Webinars

Did you know we have a large library of pre-recorded training webinars and even our own YouTube channel?

Simply go to https://www.trados.com/resources/?take=9&resourceType=webinar-recording

Scroll through the list and select which webinar you would like. You can watch as many times as you like.

You can sign up for future live webinars as well: https://www.trados.com/events/webinars/

If you prefer to watch short training videos online – then visit https://www.youtube.com/user/sdltrados

In the Playlist section you can find

5) Training and Certification

What better way to learn the software than taking a specialised training course-

https://www.trados.com/learning/certification/

Below are examples of the questions you would come across when taking the exams….

Would you be able to answer the following?

Or you can also take part in the ONLINE LIVE trainings and enjoy being taught by one of our professional RWS trained trainers.

02. Trados Support resources

Elisa Maxim — Wed, 09 Jul 2025 13:04:16 GMT

Revision 20 posted to Customer Experience by Elisa Maxim on 7/9/2025 1:04:16 PM

On this page you will find a list of support resources that are designed to support you as a translator.

Except for the certifications and e-learnings, all the listed resources are free of charge, but may require you to log in using your RWS account details/credentials.

Listed below are the Top FIVE resources available to translators.

1) RWS Community

Select 'Trados Portfolio' - if you are asked to log in, simply use your usual RWS credentials (SSO)

And then select the most appropriate sub-group:

Search for an answer... or ask a question

2) RWS Gateway

Here you can search for support articles and look up specific errors:

https://gateway.rws.com/csm

Remember to select 'Search with Product Filter' so that you look up RWS articles.

3) Live Chat

Would you like to chat with one of our in-house customer experience specialists?

If so, you can now do it via live chat - https://www.trados.com/contact/chat.html

You can chat live with us - Mon – Friday 07.00- 23.00 hrs (UK time)

Our international team speak:*

English, German, French, Romanian, Spanish, Italian.

(*not all languages are covered over the entire daily schedule)

4) Training Videos and Webinars

Did you know we have a large library of pre-recorded training webinars and even our own YouTube channel?

Simply go to https://www.trados.com/events/recorded-webinars/

Scroll through the list and select which webinar you would like. You can watch as many times as you like.

You can sign up for future live webinars as well: https://www.trados.com/events/webinars/

If you prefer to watch short training videos online – then visit https://www.youtube.com/user/sdltrados

In the Playlist section you can find

5) Training and Certification

What better way to learn the software than taking a specialised training course-

https://www.trados.com/learning/certification/

Below are examples of the questions you would come across when taking the exams….

Would you be able to answer the following?

Or you can also take part in the ONLINE LIVE trainings and enjoy being taught by one of our professional RWS trained trainers.

02. Trados Support resources

Elisa Maxim — Fri, 07 Feb 2025 14:11:55 GMT

Revision 19 posted to Customer Experience by Elisa Maxim on 2/7/2025 2:11:55 PM

On this page you will find a list of support resources that are designed to support you as a translator.

Except for the certifications and e-learnings, all the listed resources are free of charge, but may require you to log in using your RWS account details/credentials.

Listed below are the Top FIVE resources available to translators.

1) RWS Community

Select 'Trados Portfolio' - if you are asked to log in, simply use your usual RWS credentials (SSO)

And then select the most appropriate sub-group:

Search for an answer... or ask a question

2) RWS Gateway

Here you can search for support articles and look up specific errors:

https://gateway.sdl.com/

Remember to select 'Search with Product Filter' so that you look up RWS articles.

3) Live Chat

Would you like to chat with one of our in-house customer experience specialists?

If so, you can now do it via live chat - https://www.trados.com/contact/chat.html

You can chat live with us - Mon – Friday 07.00- 23.00 hrs (UK time)

Our international team speak:*

English, German, French, Romanian, Spanish, Italian, Chinese and Japanese

(*not all languages are covered over the entire daily schedule)

4) Training Videos and Webinars

Did you know we have a large library of pre-recorded training webinars and even our own YouTube channel?

Simply go to https://www.trados.com/events/recorded-webinars/

Scroll through the list and select which webinar you would like. You can watch as many times as you like.

You can sign up for future live webinars as well: https://www.trados.com/events/webinars/

If you prefer to watch short training videos online – then visit https://www.youtube.com/user/sdltrados

In the Playlist section you can find

5) Training and Certification

What better way to learn the software than taking a specialised training course-

https://www.trados.com/learning/certification/

Below are examples of the questions you would come across when taking the exams….

Would you be able to answer the following?

Or you can also take part in the ONLINE LIVE trainings and enjoy being taught by one of our professional RWS trained trainers.

02. Trados Support resources

Elisa Maxim — Thu, 29 Feb 2024 14:56:31 GMT

Revision 18 posted to Customer Experience by Elisa Maxim on 2/29/2024 2:56:31 PM

On the following page(s) you will find a list of support resources that are designed to support you as a translator.

Except for certification all the listed resources are free of charge, but may require you to log in using your RWS account details/credentials.

Listed below are the Top FIVE resources available to translators.

1) Community

Select 'Trados Portfolio' -if you are asked to log in, simply use your normal credentials (SSO)

And then select the most appropriate sub-group

Search for an answer... or ask a question

2) RWS Gateway

Here you can search for support articles and look up specific errors

3) LIVE CHAT

Would you prefer to chat with one of our in-house customer experience team?

If so, you can now do so via LIVE CHAT- https://www.trados.com/contact/chat.html

Our Customer Experience team will help you with account related issues (including purchasing and licensing) all the way through to general support issues, and will in most cases provide a resolution.

You can chat live with us- Mon – Friday 07.00- 23.00 hrs (UK time)

Our international team speak*

English, German, French, Romanian, Spanish, Italian, Chinese and Japanese

(*not all languages are covered over the entire daily schedule)

4) Training Videos and Webinars

Did you know we have a large library of pre-recorded training webinars and even our own YouTube channel?

Simply go to https://www.trados.com click on Events

Scroll through the list and select which webinar you would like and simply watch as many times as you like.

There are no limits to the number of webinars you can view-

You can sign up to future live webinars as well.

If you prefer to watch short training videos online – then visit https://www.youtube.com/user/sdltrados

5) Training and Certification

What better way to learn the software than taking a specialised training course-

https://www.trados.com/learning/certification/

Below are examples of the questions you would come across when taking the exams….

Would you be able to answer the following?

Or you can also take part in the ONLINE LIVE trainings and enjoy being taught by one of our professional RWS trained trainers.

02. Trados Support resources

Elisa Maxim — Mon, 10 Jul 2023 14:50:47 GMT

Revision 17 posted to Customer Experience by Elisa Maxim on 7/10/2023 2:50:47 PM

On the following page(s) you will find a list of support resources that are designed to support you as a translator.

Except for certification all the listed resources are free of charge, but may require you to log in using your RWS account details/credentials.

Listed below are the Top FIVE resources available to translators.

1) Community

Select 'Trados Portfolio' -if you are asked to log in, simply use your normal credentials (SSO)

And then select the most appropriate sub-group

Search for an answer... or ask a question

2) RWS Gateway

Here you can search for support articles and look up specific errors

3) LIVE CHAT

Would you prefer to chat with one of our in-house customer experience team?

If so, you can now do so via LIVE CHAT- https://www.trados.com/contact/chat.html

Our Customer Experience team will help you with account related issues (including purchasing and licensing) all the way through to general support issues, and will in most cases provide a resolution.

You can ’chat’ live with us- Mon – Friday 07.00- 23.00 hrs (UK time)

Our international team speak*

English, German, French, Romanian, Spanish, Italian, Chinese and Japanese

(*not all languages are covered all the time)

4) Training Videos and Webinars

Did you know we have a large library of pre-recorded training webinars and even our own YouTube channel?

Simply go to https://www.trados.com click on Events

Scroll through the list and select which webinar you would like and simply watch as many times as you like.

There are no limits to the number of webinars you can view-

You can sign up to future live webinars as well.

If you prefer to watch short training videos online – then visit https://www.youtube.com/user/sdltrados

5) Training and Certification

What better way to learn the software than taking a specialised training course-

https://www.trados.com/learning/certification/

Below are examples of the questions you would come across when taking the exams….

Would you be able to answer the following?

Or you can also take part in the ONLINE LIVE trainings and enjoy being taught by one of our professional RWS trained trainers.

02. Trados Support resources

Elisa Maxim — Mon, 10 Jul 2023 14:50:21 GMT

Revision 16 posted to Customer Experience by Elisa Maxim on 7/10/2023 2:50:21 PM

On the following page(s) you will find a list of support resources that are designed to support you as a translator.

Except for certification all the listed resources are free of charge, but may require you to log in using your RWS account details/credentials.

Listed below are the Top FIVE resources available to translators.

1) Community

Select 'Trados Portfolio' -if you are asked to log in, simply use your normal credentials (SSO)

And then select the most appropriate sub-group

Search for an answer... or ask a question

2) RWS Gateway

Here you can search for support articles and look up specific errors

3) LIVE CHAT

Would you prefer to chat with one of our in-house customer experience team?

If so, you can now do so via LIVE CHAT- https://www.trados.com/contact/chat.html

Our Customer Experience team will help you with account related issues (including purchasing and licensing) all the way through to general support issues, and will in most cases provide a resolution.

You can ’chat’ live with us- Mon – Friday 07.00- 23.00 hrs (UK time)

Our international team speak*

English, German, French, Romanian, Spanish, Italian, Chinese and Japanese

(*not all languages are covered all the time)

4) Training Videos and Webinars

Did you know we have a large library of pre-recorded training webinars and even our own YouTube channel?

Simply go to https://www.trados.com click on Events

Scroll through the list and select which webinar you would like and simply watch as many times as you like.

There are no limits to the number of webinars you can view-

You can sign up to future live webinars as well.

If you prefer to watch short training videos online – then visit https://www.youtube.com/user/sdltrados

5) Training and Certification

What better way to learn the software than taking a specialised training course-

https://www.trados.com/learning/certification/

Below are examples of the questions you would come across when taking the exams….

Would you be able to answer the following?

Or you can also take part in the ONLINE LIVE trainings and enjoy being taught by one of our professional RWS trained trainers.

02. Trados Support resources

Elisa Maxim — Mon, 10 Jul 2023 14:49:08 GMT

Revision 15 posted to Customer Experience by Elisa Maxim on 7/10/2023 2:49:08 PM

On the following page(s) you will find a list of support resources that are designed to support you as a translator.

Except for certification all the listed resources are free of charge, but may require you to log in using your RWS account details/credentials.

Listed below are the Top FIVE resources available to translators.

1) Community

Select 'Trados Portfolio' -if you are asked to log in, simply use your normal credentials (SSO)

And then select the most appropriate sub-group

Search for an answer... or ask a question

2) RWS Gateway

Here you can search for support articles and look up specific errors

3) LIVE CHAT

Would you prefer to chat with one of our in-house customer experience team?

If so, you can now do so via LIVE CHAT- https://www.trados.com/contact/chat.html

Our Customer Experience team will help you with account related issues (including purchasing and licensing) all the way through to general support issues, and will in most cases provide a resolution.

You can ’chat’ live with us- Mon – Friday 07.00- 23.00 hrs (UK time)

Our international team speak*

English, German, French, Romanian, Spanish, Italian, Chinese and Japanese

(*not all languages are covered all the time).

4) Training Videos and Webinars

Did you know we have a large library of pre-recorded training webinars and even our own YouTube channel?

Simply go to https://www.trados.com click on Events

Scroll through the list and select which webinar you would like and simply watch as many times as you like.

There are no limits to the number of webinars you can view-

You can even sign up to future live webinars as well.

If you prefer to watch short training videos online – then visit https://www.youtube.com/user/sdltrados

5) Training and Certification

What better way to learn the software than taking a specialised training course-

https://www.trados.com/learning/certification/

Below are examples of the questions you would come across when taking the exams….

Would you be able to answer the following?

Or you can also take part in the ONLINE LIVE trainings and enjoy being taught by one of our professional RWS trained trainers.

02. Trados Support resources

Elisa Maxim — Mon, 10 Jul 2023 14:48:06 GMT

Revision 14 posted to Customer Experience by Elisa Maxim on 7/10/2023 2:48:06 PM

On the following page(s) you will find a list of support resources that are designed to support you as a translator.

Except for certification all the listed resources are free of charge, but may require you to log in using your RWS account details/credentials.

Listed below are the Top FIVE resources available to translators.

1) Community

Select 'Trados Portfolio' -if you are asked to log in, simply use your normal credentials (SSO)

And then select the most appropriate sub-group

Search for an answer... or ask a question

2) RWS Gateway

Here you can search for support articles and look up specific errors

3) LIVE CHAT

Would you prefer to chat with one of our in-house customer experience team?

If so, you can now do so via LIVE CHAT- https://www.trados.com/contact/chat.html

Our Customer Experience team will help you with account related issues (including purchasing and licensing) all the way through to general support issues, and will in most cases provide a resolution.

You can ’chat’ live with us- Mon – Friday 07.00- 23.00 hrs (UK time)

Our international team speak*

English, German, French, Romanian, Spanish, Italian, Chinese and Japanese

(*not all languages are covered all the time).

4) Training Videos and Webinars

Did you know we have a large library of pre-recorded training webinars and even our own YouTube channel?

Simply go to https://www.trados.com click on Events

Scroll through the list and select which webinar you would like and simply watch as many times as you like.

There are no limits to the number of webinars you can view-

You can even sign up to future live webinars as well.

If you prefer to watch short training videos online – then visit https://www.youtube.com/user/sdltrados

5) Training and Certification

What better way to learn the software than taking a specialised training course-

https://www.trados.com/learning/certification/

Below are examples of the questions you would come across when taking the exams….

Would you be able to answer the following?

Or you can also take part in the ONLINE LIVE trainings and enjoy being taught by one of our professional RWS trained trainers.

02. Trados Support resources

Elisa Maxim — Wed, 05 Jul 2023 13:48:05 GMT

Revision 13 posted to Customer Experience by Elisa Maxim on 7/5/2023 1:48:05 PM

On the following page(s) you will find a list of support resources that are designed to support you as a translator.

Except for certification all the listed resources are free of charge, but may require you to log in using your RWS account details/credentials.

Listed below are the Top FIVE resources available to translators.

1) Community

Select 'Translation Productivity' -if you are asked to log in, simply use your normal credentials (SSO)

And then select the most appropriate forum

Search for an answer... or ask a question

2) RWS Gateway

Here you can search for support articles and look up specific errors

3) LIVE CHAT

Would you prefer to chat with one of our in-house customer experience team?

If so, you can now do so via LIVE CHAT- https://www.trados.com/contact/chat.html

Our Customer Experience team will help you with account related issues (including purchasing and licensing) all the way through to general support issues, and will in most cases provide a resolution.

You can ’chat’ live with us- Mon – Friday 07.00- 23.00 hrs (UK time)

Our international team speak*

English, German, French, Romanian, Spanish, Italian, Chinese and Japanese

(*not all languages are covered all the time).

4) Training Videos and Webinars

Did you know we have a large library of pre-recorded training webinars and even our own YouTube channel?

Simply go to https://www.trados.com click on Menu and then EVENTS

Scroll through the list and select which webinar you would like and simply watch as many times as you like.

There are no limits to the number of webinars you can view-

You can even sign up to future live webinars as well.

If you preferr to watch short training videos online – then visit https://www.youtube.com/user/sdltrados

5) Training and Certification

What better way to learn the software than taking a specialised training course-

https://www.sdltrados.com/learning/certification/

Below are examples of the questions you would come across when taking the exams….

Would you be able to answer the following?

Or you can also take part in the ONLINE LIVE trainings and enjoy being taught by one of our professional SDL trained trainers.

02. Trados Support resources

Oana Nagy — Thu, 18 Mar 2021 17:33:34 GMT

Revision 12 posted to Customer Experience by Oana Nagy on 3/18/2021 5:33:34 PM

On the following page(s) you will find a list of support resources that are designed to support you as a translator.

Except for certification all the listed resources are free of charge, but may require you to log in using your SDL account details/credentials.

Listed below are the Top FIVE resources available to translators.

1) Community

Select 'Translation Productivity' -if you are asked to log in, simply use your normal credentials (SSO)

And then select the most appropriate forum

Search for an answer... or ask a question

2) SDL Gateway

Here you can search for support articles and look up specific errors

3) SDL LIVE CHAT

Would you prefer to chat with one of our in-house customer experience team?

If so, you can now do so via LIVE CHAT- https://www.sdltrados.com/contact/chat.html

Our Customer Experience team will help you with account related issues (including purchasing and licensing) all the way through to general support issues, and will in most cases provide a resolution there and then.

You can ’chat’ live with us- Mon – Friday 07.00- 23.00hrs (UK time)

Our international team speak*

English, German, French, Romanian, Spanish, Italian Chinese and Japanese

(*not all languages are covered all the time).

4) Training Videos and Webinar's

Did you know we have a large library of pre-recorded training webinars and even our own YouTube channel?

Simply go to https://www.sdltrados.com/ click on Menu and then EVENTS

Scroll through the list and select which webinar you would like and simply watch as many times as you like.

There are no limits to the number of webinars you can view-

You can even sign up to future live webinars as well.

If you preferr to watch short training videos online – then visit https://www.youtube.com/user/sdltrados

5) Training and Certification

What better way to learn the software than taking a specialised training course-

https://www.sdltrados.com/learning/certification/

Below are examples of the questions you would come across when taking the exams….

Would you be able to answer the following?

Or you can also take part in the ONLINE LIVE trainings and enjoy being taught by one of our professional SDL trained trainers.

02. Trados Support resources

Oana Nagy — Thu, 18 Mar 2021 17:02:01 GMT

Revision 11 posted to Customer Experience by Oana Nagy on 3/18/2021 5:02:01 PM

On the following page(s) you will find a list of support resources that are designed to support you as a translator.

Except for certification all the listed resources are free of charge, but may require you to log in using your SDL account details/credentials.

Listed below are the Top FIVE resources available to translators.

1) Community

2) SDL Gateway

3) SDL LIVE CHAT

Would you prefer to chat with one of our in-house customer experience team?

If so, you can now do so via LIVE CHAT- https://www.sdltrados.com/contact/chat.html

You can ’chat’ live with us- Mon – Friday 07.00- 23.00hrs (UK time)

Our international team speak*

English, German, French, Romanian, Spanish, Italian Chinese and Japanese

(*not all languages are covered all the time).

4) Training Videos and Webinar's

Did you know we have a large library of pre-recorded training webinars and even our own YouTube channel?

Simply go to https://www.sdltrados.com/ click on Menu and then EVENTS

Scroll through the list and select which webinar you would like and simply watch as many times as you like.

There are no limits to the number of webinars you can view-

You can even sign up to future live webinars as well.

If you would prefer to watch short training videos online – then visit https://www.youtube.com/user/sdltrados

5) Training and Certification

What better way to learn the software than taking a specialised training course-

https://www.sdltrados.com/learning/certification/

Below are examples of the questions you would come across when taking the exams….

Would you be able to answer the following?

Or you can also take part in the ONLINE LIVE trainings and enjoy being taught by one of our professional SDL trained trainers.

02. Trados Support resources

Oana Nagy — Thu, 18 Mar 2021 16:59:38 GMT

Revision 10 posted to Customer Experience by Oana Nagy on 3/18/2021 4:59:38 PM

On the following page(s) you will find a list of support resources that are designed to support you as a translator.

With the exception of certification all the listed resources are free of charge, but may require you to log in using your SDL account details/credentials.

Listed below are the Top FIVE resources available to translators.

1) Community

2) SDL Gateway

3) SDL LIVE CHAT

Would you prefer to chat with one of our in-house customer experience team?

If so, you can now do so via LIVE CHAT- https://www.sdltrados.com/contact/chat.html

You can ’chat’ live with us- Mon – Friday 07.00- 23.00hrs (UK time)

Our international team speak*

English, German, French, Romanian, Spanish, Italian Chinese and Japanese

(*not all languages are covered all the time).

4) Training Videos and Webinar's

Did you know we have a large library of pre-recorded training webinars and even our own YouTube channel?

Simply go to https://www.sdltrados.com/ click on Menu and then EVENTS

Scroll through the list and select which webinar you would like and simply watch as many times as you like.

There are no limits to the number of webinars you can view-

You can even sign up to future live webinars as well.

If you would prefer to watch short training videos online – then visit https://www.youtube.com/user/sdltrados

5) Training and Certification

What better way to learn the software than taking a specialised training course-

https://www.sdltrados.com/learning/certification/

Below are examples of the questions you would come across when taking the exams….

Would you be able to answer the following?

Or you can also take part in the ONLINE LIVE trainings and enjoy being taught by one of our professional SDL trained trainers.

02. Trados Customer Experience Support Wiki.

Oana Nagy — Thu, 18 Mar 2021 16:53:40 GMT

Revision 9 posted to Customer Experience by Oana Nagy on 3/18/2021 4:53:40 PM

On the following page(s) you will find a list of support resources that are designed to support you as a translator.

With the exception of certification all the listed resources are free of charge, but may require you to log in using your SDL account details/credentials.

Listed below are the Top FIVE resources available to translators.

1) SDL Community

2) SDL Gateway

3) SDL LIVE CHAT

Would you prefer to chat with one of our in-house customer experience team?

If so, you can now do so via LIVE CHAT- https://www.sdltrados.com/contact/chat.html

You can ’chat’ live with us- Mon – Friday 07.00- 23.00hrs (UK time)

Our international team speak*

English, German, French, Romanian, Spanish, Italian Chinese and Japanese

(*not all languages are covered all the time).

4) Training Videos and Webinar's

Did you know we have a large library of pre-recorded training webinars and even our own YouTube channel?

Simply go to https://www.sdltrados.com/ click on Menu and then EVENTS

Scroll through the list and select which webinar you would like and simply watch as many times as you like.

There are no limits to the number of webinars you can view-

You can even sign up to future live webinars as well.

If you would prefer to watch short training videos online – then visit https://www.youtube.com/user/sdltrados

5) Training and Certification

What better way to learn the software than taking a specialised training course-

https://www.sdltrados.com/learning/certification/

Below are examples of the questions you would come across when taking the exams….

Would you be able to answer the following?

Or you can also take part in the ONLINE LIVE trainings and enjoy being taught by one of our professional SDL trained trainers.

Welcome to our SDL Trados Customer Experience Support Wiki.

Oana Nagy — Fri, 11 Oct 2019 13:34:42 GMT

Revision 8 posted to Customer Experience by Oana Nagy on 10/11/2019 1:34:42 PM

On the following page(s) you will find a list of support resources that are designed to support you as a translator.

With the exception of certification all the listed resources are free of charge, but may require you to log in using your SDL account details/credentials.

Listed below are the Top FIVE resources available to translators.

1) SDL Community

2) SDL Gateway

3) SDL LIVE CHAT

Would you prefer to chat with one of our in-house customer experience team?

If so, you can now do so via LIVE CHAT-https://sdl.com/chat

You can ’chat’ live with us- Mon – Friday 07.00- 23.00hrs (UK time)

Our international team speak*

English, German, French, Romanian, Spanish, Italian Chinese and Japanese

(*not all languages are covered all the time).

4) Training Videos and Webinar's

Did you know we have a large library of pre-recorded training webinars and even our own YouTube channel?

Simply go to https://www.sdltrados.com/ click on Menu and then EVENTS

Scroll through the list and select which webinar you would like and simply watch as many times as you like.

There are no limits to the number of webinars you can view-

You can even sign up to future live webinars as well.

If you would prefer to watch short training videos online – then visit https://www.youtube.com/user/sdltrados

5) Training and Certification

What better way to learn the software than taking a specialised training course-

https://www.sdltrados.com/learning/certification/

Below are examples of the questions you would come across when taking the exams….

Would you be able to answer the following?

Or you can also take part in the ONLINE LIVE trainings and enjoy being taught by one of our professional SDL trained trainers.

Welcome to our SDL Trados Customer Experience Support Wiki.

Oana Nagy — Fri, 11 Oct 2019 13:20:45 GMT

Revision 7 posted to Customer Experience by Oana Nagy on 10/11/2019 1:20:45 PM

On the following page(s) you will find a list of support resources that are designed to support you as a translator.

With the exception of certification all the listed resources are free of charge, but may require you to log in using your SDL account details/credentials.

Listed below are the Top FIVE resources available to translators.

1) SDL Community

2) SDL Gateway

3) SDL LIVE CHAT

Would you prefer to chat with one of our in-house customer experience team?

If so, you can now do so via LIVE CHAT-

https://www.sdltrados.com/contact/chat.html

You can ’chat’ live with us- Mon – Friday 07.00- 23.00hrs (UK time)

Our international team speak*

English, German, French, Romanian, Spanish, Italian Chinese and Japanese

(*not all languages are covered all the time).

4) Training Videos and Webinar's

Did you know we have a large library of pre-recorded training webinars and even our own YouTube channel?

Simply go to https://www.sdltrados.com/ click on Menu and then EVENTS

Scroll through the list and select which webinar you would like and simply watch as many times as you like.

There are no limits to the number of webinars you can view-

You can even sign up to future live webinars as well.

If you would prefer to watch short training videos online – then visit https://www.youtube.com/user/sdltrados

5) Training and Certification

What better way to learn the software than taking a specialised training course-

https://www.sdltrados.com/learning/certification/

Below are examples of the questions you would come across when taking the exams….

Would you be able to answer the following?

Or you can also take part in the ONLINE LIVE trainings and enjoy being taught by one of our professional SDL trained trainers.

Welcome to our SDL Trados Customer Experience Support Wiki.

Paul — Thu, 27 Sep 2018 19:21:11 GMT

Revision 6 posted to Customer Experience by Paul on 9/27/2018 7:21:11 PM

On the following page(s) you will find a list of support resources that are designed to support you as a translator.

With the exception of certification all the listed resources are free of charge, but may require you to log in using your SDL account details/credentials.

Listed below are the Top FIVE resources available to translators.

1) SDL Community

2) SDL Gateway

3) SDL LIVE CHAT

Would you prefer to chat with one of our in-house customer experience team?

If so, you can now do so via LIVE CHAT- http://bit.ly/SDLChat

You can ’chat’ live with us- Mon – Friday 07.00- 23.00hrs (UK time)

Our international team speak*

English, German, French, Romanian, Spanish, Italian Chinese and Japanese

(*not all languages are covered all the time).

4) Training Videos and Webinar's

Did you know we have a large library of pre-recorded training webinars and even our own YouTube channel?

Simply go to https://www.sdltrados.com/ click on Menu and then EVENTS

Scroll through the list and select which webinar you would like and simply watch as many times as you like.

There are no limits to the number of webinars you can view-

You can even sign up to future live webinars as well.

If you would prefer to watch short training videos online – then visit https://www.youtube.com/user/sdltrados

5) Training and Certification

What better way to learn the software than taking a specialised training course-

https://www.sdltrados.com/learning/certification/

Below are examples of the questions you would come across when taking the exams….

Would you be able to answer the following?

Or you can also take part in the ONLINE LIVE trainings and enjoy being taught by one of our professional SDL trained trainers.

Welcome to our SDL Trados Customer Experience Support Wiki.

Oana Nagy — Fri, 29 Jun 2018 08:47:32 GMT

Revision 5 posted to Customer Experience by Oana Nagy on 6/29/2018 8:47:32 AM

On the following page(s) you will find a list of support resources that are designed to support you as a translator.

With the exception of certification all the listed resources are free of charge, but may require you to log in using your SDL account details/credentials.

Listed below are the Top FIVE resources available to translators.

1) SDL Community

2) SDL Gateway

3) SDL LIVE CHAT

Would you prefer to chat with one of our in-house customer experience team?

If so, you can now do so via LIVE CHAT- http://bit.ly/SDLChat

You can ’chat’ live with us- Mon – Friday 07.00- 23.00hrs (UK time)

Our international team speak*

English, German, French, Romanian, Spanish, Italian Chinese and Japanese

(*not all languages are covered all the time).

4) Training Videos and Webinar's

Did you know we have a large library of pre-recorded training webinars and even our own YouTube channel?

Simply go to https://www.sdltrados.com/ click on Menu and then EVENTS

Scroll through the list and select which webinar you would like and simply watch as many times as you like.

There are no limits to the number of webinars you can view-

You can even sign up to future live webinars as well.

If you would prefer to watch short training videos online – then visit https://www.youtube.com/user/sdltrados

5) Training and Certification

What better way to learn the software than taking a specialised training course-

https://www.sdltrados.com/learning/certification/

Below are examples of the questions you would come across when taking the exams….

Would you be able to answer the following?

Or you can also take part in the ONLINE LIVE trainings and enjoy being taught by one of our professional SDL trained trainers.