After upgrading my software to the latest edition, would you still offer assistance for any issues with my Trados Studio 2015 version?

Elisa Maxim — Fri, 11 Jul 2025 16:05:57 GMT

Current Revision posted to Customer Experience by Elisa Maxim on 7/11/2025 4:05:57 PM

Engineering and technical support for SDL Trados Studio 2015 and SDL MultiTerm 2015 ended on 28^th February 2019. Since this date, services covered under our Support and Maintenance Agreement (SMA) – including technical support, upgrades and new patches – are no longer available.

If this affects you in any way and you still want to continue using a version of Trados that reached its End of Life (EOL), you may find useful tips & hot-fixes, solutions by searching our Gateway Knowledge Base. This database can also be accessed from your RWS account. Please login, go to your SUPPORT & EDUCATION section, choose SUPPORT tab and click on the GATEWAY KNOWLEDGE BASE link:

For common licensing and installation issues, please visit our dedicated page for step-by-step instructions.

Additionally, you can ask questions and discuss the use of Translation Productivity solutions in the RWS Community.

After upgrading my software to the latest edition, would you still offer assistance for any issues with my Trados Studio 2015 version?

Elisa Maxim — Tue, 18 Feb 2025 09:45:48 GMT

Revision 10 posted to Customer Experience by Elisa Maxim on 2/18/2025 9:45:48 AM

For common licensing and installation issues, please visit our dedicated page for step-by-step instructions.

Additionally, you can ask questions and discuss the use of Translation Productivity solutions in the RWS Community.

After upgrading my software to the latest edition, would you still offer assistance for any issues with my Trados Studio 2015 version?

Elisa Maxim — Tue, 18 Feb 2025 09:44:34 GMT

Revision 9 posted to Customer Experience by Elisa Maxim on 2/18/2025 9:44:34 AM

For common licensing and installation issues, please visit our dedicated page for step-by-step instructions.

Additionally, you can ask questions and discuss the use of Translation Productivity solutions in the RWS Community.

After upgrading my software to the latest edition, would you still offer assistance for any issues with my Trados Studio 2015 version?

Elisa Maxim — Tue, 18 Feb 2025 09:43:08 GMT

Revision 8 posted to Customer Experience by Elisa Maxim on 2/18/2025 9:43:08 AM

For common licensing and installation issues, please visit our dedicated page for step-by-step instructions.

Additionally, you can ask questions and discuss the use of SDL Translation Productivity solutions in the RWS Community.

After upgrading my software to the latest edition, would you still offer assistance for any issues with my Trados Studio 2015 version?

Jack Bishop — Thu, 21 May 2020 10:04:58 GMT

Revision 7 posted to Customer Experience by Jack Bishop on 5/21/2020 10:04:58 AM

If this affects you in any way and you still want to continue using a version of Trados that reached its End of Life (EOL), you may find useful tips & hot-fixes, solutions by searching our SDL Gateway Knowledge Base. This database can also be accessed from your SDL account. Please login, go to your SUPPORT & EDUCATION section, choose SUPPORT tab and click on the SDL GATEWAY KNOWLEDGE BASE link:

For common licensing and installation issues, please visit our dedicated page for step-by-step instructions.

Additionally, you can ask questions and discuss the use of SDL Translation Productivity solutions in the SDL Community.

After upgrading my software to the latest edition, would you still offer assistance for any issues with my Trados Studio 2014 version?

Paul — Thu, 27 Sep 2018 19:21:11 GMT

Revision 6 posted to Customer Experience by Paul on 9/27/2018 7:21:11 PM

Engineering and technical support for SDL Trados Studio 2014 and SDL MultiTerm 2014 ended on 30^th June 2017. Since this date, services covered under our Support and Maintenance Agreement (SMA) – including technical support, upgrades and new patches – are no longer available.

If this affects you in any way and you still want to continue using a version of Trados that reached its End of Life (EOL), you may find useful tips & hot-fixes, solutions by searching our SDL Gateway Knowledge Base. This database can also be accessed from your SDL account. Please login, go to your SUPPORT & EDUCATION section, choose SUPPORT tab and click on the SDL GATEWAY KNOWLEDGE BASE link:

For common licensing and installation issues, please visit our dedicated page for step-by-step instructions.

Additionally, you can ask questions and discuss the use of SDL Translation Productivity solutions in the SDL Community.

After upgrading my software to the latest edition, would you still offer assistance for any issues with my Trados Studio 2014 version?

Jack Bishop — Fri, 27 Apr 2018 12:10:59 GMT

Revision 5 posted to Customer Experience by Jack Bishop on 4/27/2018 12:10:59 PM

If this affects you in any way and you still want to continue using a version of Trados that reached its End of Life (EOL), you may find useful tips & hot-fixes, solutions by searching our SDL Gateway Knowledge Base. This database can also be accessed from your SDL account. Please login, go to your SUPPORT & EDUCATION section, choose SUPPORT tab and click on the SDL GATEWAY KNOWLEDGE BASE link:

For common licensing and installation issues, please visit our dedicated page for step-by-step instructions.

Additionally, you can ask questions and discuss the use of SDL Translation Productivity solutions in the SDL Community.

Tags: upgrade, Assistance, Studio 2014

After upgrading my software to the latest edition, would you still offer assistance for any issues with my Trados Studio 2014 version?

Jack Bishop — Thu, 26 Apr 2018 14:47:51 GMT

Revision 4 posted to Customer Experience by Jack Bishop on 4/26/2018 2:47:51 PM

Engineering and technical support for SDL Trados Studio 2014 and SDL MultiTerm 2014 ended on 30^th June 2017. Since this date, services covered under our standard maintenance agreements (SMA) – including technical support, upgrades and new patches – are no longer available.

If this affects you in any way and you still want to continue using a version of Trados that reached its End of Life (EOL), you may find useful tips & hotfixes, solutions by searching our SDL Gateway Knowledge Base. This database can also be accessed from your SDL account. Please login, go to your SUPPORT & EDUCATION section, choose SUPPORT tab and click on the SDL GATEWAY KNOWLEDGE BASE link:

For common licensing and installation issues, please visit our dedicated page for step-by-step instructions.

Additionally, you can ask questions and discuss the use of SDL Translation Productivity solutions in the SDL Community.

Tags: upgrade, Assistance, Studio 2014

After upgrading my software to the latest edition, would you still offer assistance for any issues with my Trados Studio 2014 version?

Jack Bishop — Thu, 26 Apr 2018 14:46:20 GMT

Revision 3 posted to Customer Experience by Jack Bishop on 4/26/2018 2:46:20 PM

For common licensing and installation issues, please visit our dedicated page for step-by-step instructions.

Additionally, you can ask questions and discuss the use of SDL Translation Productivity solutions in the SDL Community.

Tags: upgrade, Assistance, Studio 2014

After upgrading my software to the latest edition, would you still offer assistance with any issues with my Trados Studio 2014 version?

Jack Bishop — Thu, 26 Apr 2018 14:36:05 GMT

Revision 2 posted to Customer Experience by Jack Bishop on 4/26/2018 2:36:05 PM

For common licensing and installation issues, please visit our dedicated page for step-by-step instructions.

Additionally, you can ask questions and discuss the use of SDL Translation Productivity solutions in the SDL Community.

After upgrading my software to the latest edition, would you still offer assistance with any issues with my Trados Studio 2014 version?

Jack Bishop — Thu, 26 Apr 2018 14:35:30 GMT

Revision 1 posted to Customer Experience by Jack Bishop on 4/26/2018 2:35:30 PM

For common licensing and installation issues, please visit our dedicated page for step-by-step instructions.

Additionally, you can ask questions and discuss the use of SDL Translation Productivity solutions in the SDL Community.