(SMA) What kind of support contracts are available and how do I purchase one?

Elisa Maxim — Mon, 14 Jul 2025 11:55:32 GMT

Current Revision posted to Customer Experience by Elisa Maxim on 7/14/2025 11:55:32 AM

RWS support and maintenance contract (SMA) includes access to technical support and free upgrades to next version. To suit your particular needs, we offer two levels of support. For a comparative view of both levels please visit our Support and Maintenance page.

To purchase your SMA, please login to your RWS account, go to the SUPPORT & EDUCATION section and click on the SUPPORT link:

Please be aware that the print screens are not from your RWS Account but the steps are the same

Prices for your SMA are displayed at the bottom of the SUPPORT page. To complete the purchase please click on the ADD TO CART link, choose preferred payment method, enter your payment details and place your order:

If for some reason the price is not displayed, please contact SMA Renewal team by clicking on the REQUEST QUOTE link or by email on contractrenewals@sdl.com.

(SMA) What kind of support contracts are available and how do I purchase one?

Elisa Maxim — Mon, 11 Sep 2023 22:40:15 GMT

Revision 6 posted to Customer Experience by Elisa Maxim on 9/11/2023 10:40:15 PM

To purchase your SMA, please login to your RWS account, go to the SUPPORT & EDUCATION section and click on the SUPPORT link:

Please be aware that the print screens are not from your RWS Account but the steps are the same

If for some reason the price is not displayed, please contact SMA Renewal team by clicking on the REQUEST QUOTE link or by email on contractrenewals@sdl.com.

(SMA) What kind of support contracts are available and how do I purchase one?

Oana Nagy — Fri, 30 Aug 2019 11:05:37 GMT

Revision 5 posted to Customer Experience by Oana Nagy on 8/30/2019 11:05:37 AM

SDL support and maintenance contract (SMA) includes access to technical support and free upgrades to next version. To suit your particular needs, we offer two levels of support. For a comparative view of both levels please visit our Support and Maintenance page.

To purchase your SMA, please login to your SDL account, go to the SUPPORT & EDUCATION section and click on the SUPPORT link:

Please be aware that the print screens are not from your SDL Account but the steps are the same

If for some reason the price is not displayed, please contact SMA Renewal team by clicking on the REQUEST QUOTE link or by email on contractrenewals@sdl.com.

What kind of support contracts are available and how do I purchase one?

Paul — Thu, 27 Sep 2018 19:21:10 GMT

Revision 4 posted to Customer Experience by Paul on 9/27/2018 7:21:10 PM

To purchase your SMA, please login to your SDL account, go to the SUPPORT & EDUCATION section and click on the SUPPORT link:

Please be aware that the print screens are not from your SDL Account but the steps are the same

If for some reason the price is not displayed, please contact SMA Renewal team by clicking on the REQUEST QUOTE link or by email on contractrenewals@sdl.com.

What kind of support contracts are available and how do I purchase one?

Jack Bishop — Fri, 27 Apr 2018 12:17:49 GMT

Revision 3 posted to Customer Experience by Jack Bishop on 4/27/2018 12:17:49 PM

To purchase your SMA, please login to your SDL account, go to the SUPPORT & EDUCATION section and click on the SUPPORT link:

Please be aware that the print screens are not from your SDL Account but the steps are the same

If for some reason the price is not displayed, please contact SMA Renewal team by clicking on the REQUEST QUOTE link or by email on contractrenewals@sdl.com.

Tags: How to purchase support contract

What kind of support contracts are available and how do I purchase one?

Jack Bishop — Fri, 27 Apr 2018 11:50:58 GMT

Revision 2 posted to Customer Experience by Jack Bishop on 4/27/2018 11:50:58 AM

To purchase your SMA contract, please login to your SDL account, go to the SUPPORT & EDUCATION section and click on the SUPPORT link:

Please be aware that the print screens are not from your SDL Account but the steps are the same

Prices for your SMA contract are displayed at the bottom of the SUPPORT page. To complete the purchase please click on the ADD TO CART link, choose preferred payment method, enter your payment details and place your order:

If for some reason the price is not displayed, please contact SMA Renewal team by clicking on the REQUEST QUOTE link or by email on contractrenewals@sdl.com.

Tags: How to purchase support contract

What kind of support contracts are available and how do I purchase one?

Jack Bishop — Thu, 26 Apr 2018 15:28:12 GMT

Revision 1 posted to Customer Experience by Jack Bishop on 4/26/2018 3:28:12 PM

SDL support contract includes access to technical support and free upgrades to next version. To suit your particular needs, we offer two levels of support. For a comparative view of both levels please visit our Support and Maintenance page.

To purchase your SMA contract, please login to your SDL account, go to the SUPPORT & EDUCATION section and click on the SUPPORT link:

Please be aware that the print screens are not from your SDL Account but the steps are the same

If for some reason the price is not displayed, please contact SMA Renewal team by clicking on the REQUEST QUOTE link or by email on contractrenewals@sdl.com.

Tags: How to purchase support contract