If I purchase Support and Maintenance Agreement (SMA) and have technical issues with the software, what phone number should I call to talk to your support team?

Elisa Maxim — Mon, 14 Jul 2025 12:02:05 GMT

Current Revision posted to Customer Experience by Elisa Maxim on 7/14/2025 12:02:05 PM

Our support can be reached by phone in cases where you have a query on the past support tickets. For any other requests you should always use our online ticketing system. Once your ticket is raised, our support will get back to you and agree on further steps.

To access a list of phone numbers, please login to your RWS account, go to the SUPPORT & EDUCATION section and click on the SUPPORT tab. In the RWS SUPPORT section, click on the SUPPORT TELEPHONE NUMBERS link and a PDF file will appear with phone numbers listed by country:

Please be aware that the print screens are not from your RWS Account but the steps are the same

If I purchase Support and Maintenance Agreement (SMA) and have technical issues with the software, what phone number should I call to talk to your support team?

Elisa Maxim — Mon, 11 Sep 2023 22:43:16 GMT

Revision 3 posted to Customer Experience by Elisa Maxim on 9/11/2023 10:43:16 PM

Please be aware that the print screens are not from your RWS Account but the steps are the same

If I purchase Support and Maintenance Agreement (SMA) and have technical issues with the software, what phone number should I call to talk to your support team?

Paul — Thu, 27 Sep 2018 19:21:13 GMT

Revision 2 posted to Customer Experience by Paul on 9/27/2018 7:21:13 PM

To access a list of phone numbers, please login to your SDL account, go to the SUPPORT & EDUCATION section and click on the SUPPORT tab. In the SDL SUPPORT section, click on the SUPPORT TELEPHONE NUMBERS link and a PDF file will appear with phone numbers listed by country:

Please be aware that the print screens are not from your SDL Account but the steps are the same

If I purchase Support and Maintenance Agreement (SMA) and have technical issues with the software, what phone number should I call to talk to your support team?

Jack Bishop — Fri, 27 Apr 2018 14:47:20 GMT

Revision 1 posted to Customer Experience by Jack Bishop on 4/27/2018 2:47:20 PM

Please be aware that the print screens are not from your SDL Account but the steps are the same

Tags: Telephone Support