https://community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3239/is-a-support-and-maintenance-agreement-sma-based-on-an-annual-feeHopefully helpful content created by the Customer Experience Teamsen-USTelligent Community 12 Non-Productionhttps://community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3239/is-a-support-and-maintenance-agreement-sma-based-on-an-annual-feeMon, 11 Sep 2023 22:42:02 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:51f3d080-ee40-4265-9e1d-351714f5adcaElisa Maximhttps://community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3239/is-a-support-and-maintenance-agreement-sma-based-on-an-annual-fee#commentsCurrent Revision posted to Customer Experience by Elisa Maxim on 9/11/2023 10:42:02 PM<br /> <p>Yes, SMA is an annual contract that is renewed automatically unless&nbsp;RWS have been notified otherwise by a customer, 60 days prior to their renewal date.</p><div style="clear:both;"></div> https://community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3239/is-a-support-and-maintenance-agreement-sma-based-on-an-annual-fee/revision/2Thu, 27 Sep 2018 19:21:10 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:51f3d080-ee40-4265-9e1d-351714f5adcaPaulhttps://community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3239/is-a-support-and-maintenance-agreement-sma-based-on-an-annual-fee#commentsRevision 2 posted to Customer Experience by Paul on 9/27/2018 7:21:10 PM<br /> <p>Yes, SMA is an annual contract that is renewed automatically unless SDL have been notified otherwise by a customer, 60 days prior to their renewal date.</p><div style="clear:both;"></div> https://community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3239/is-a-support-and-maintenance-agreement-sma-based-on-an-annual-fee/revision/1Fri, 27 Apr 2018 14:49:40 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:51f3d080-ee40-4265-9e1d-351714f5adcaJack Bishophttps://community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3239/is-a-support-and-maintenance-agreement-sma-based-on-an-annual-fee#commentsRevision 1 posted to Customer Experience by Jack Bishop on 4/27/2018 2:49:40 PM<br /> <p>Yes, SMA is an annual contract that is renewed automatically unless SDL have been notified otherwise by a customer, 60 days prior to their renewal date.</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: SMA, Annual Fee</div>