How to...avoid duplicate plugin entries

Elisa Maxim — Tue, 11 Feb 2025 22:52:21 GMT

Current Revision posted to Customer Experience by Elisa Maxim on 2/11/2025 10:52:21 PM

Occasionally a plugin developer may change the name of the plugin that is used within the plugin code.

When this happens the usual smooth process of updating a plugin by double clicking it can fail and you end up with duplicate plugins, or even an error message referring to plugins with a duplicate ID.

This article explains how to resolve that problem so you only have one plugin installed.

If you would like to install/update an RWS AppStore application , it is essential that you first remove the existing application from your system completely.

To remove an RWS AppStore application from your system -

Please ensure you are logged on to the machine as ADMIN
Start Studio > Go to the Welcome screen > Sdl Plugin Management

You will need to close Studio during the uninstall.

Alternatively-

...you can start the Plugin Management Tool without starting Studio itself-

To check that the Plugin has been removed completely from your system- navigate to the following (Package) folder

C:\Users\yourname\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Packages ***

Should the app still be present in the 'Packages' folder- please delete.

Now repeat the process in the 'Unpacked' folder.

C:\Users\yourname\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Unpacked

You should now reboot your computer before installing the updated version.

***If you are unable to see your AppData folder- then simply show Hidden Items

How to...avoid duplicate plugin entries

Elisa Maxim — Tue, 11 Feb 2025 22:51:56 GMT

Revision 3 posted to Customer Experience by Elisa Maxim on 2/11/2025 10:51:56 PM

Occasionally a plugin developer may change the name of the plugin that is used within the plugin code.

This article explains how to resolve that problem so you only have one plugin installed.

If you would like to install/update an RWS AppStore application , it is essential that you first remove the existing application from your system completely.

To remove an SDL AppStore application from your system -

Please ensure you are logged on to the machine as ADMIN
Start Studio > Go to the Welcome screen > Sdl Plugin Management

You will need to close Studio during the uninstall.

Alternatively-

...you can start the Plugin Management Tool without starting Studio itself-

To check that the Plugin has been removed completely from your system- navigate to the following (Package) folder

C:\Users\yourname\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Packages ***

Should the app still be present in the 'Packages' folder- please delete.

Now repeat the process in the 'Unpacked' folder.

C:\Users\yourname\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Unpacked

You should now reboot your computer before installing the updated version.

***If you are unable to see your AppData folder- then simply show Hidden Items

How to...avoid duplicate plugin entries

Oana Nagy — Mon, 22 Mar 2021 15:27:46 GMT

Revision 2 posted to Customer Experience by Oana Nagy on 3/22/2021 3:27:46 PM

Occasionally a plugin developer may change the name of the plugin that is used within the plugin code.

This article explains how to resolve that problem so you only have one plugin installed.

If you would like to install/update an SDL AppStore application , it is essential that you first remove the existing application from your system completely.

To remove an SDL AppStore application from your system -

Please ensure you are logged on to the machine as ADMIN
Start Studio > Go to the Welcome screen > Sdl Plugin Management

You will need to close Studio during the uninstall.

Alternatively-

...you can start the Plugin Management Tool without starting Studio itself-

To check that the Plugin has been removed completely from your system- navigate to the following (Package) folder

C:\Users\yourname\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Packages ***

Should the app still be present in the 'Packages' folder- please delete.

Now repeat the process in the 'Unpacked' folder.

C:\Users\yourname\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Unpacked

You should now reboot your computer before installing the updated version.

***If you are unable to see your AppData folder- then simply show Hidden Items

How to... Update your SDL App Store applications

Oana Nagy — Mon, 12 Aug 2019 10:50:24 GMT

Revision 1 posted to Customer Experience by Oana Nagy on 8/12/2019 10:50:24 AM

As an SDL Trados Studio user, you are likely to have one or more apps installed from the SDL App Store https://appstore.sdl.com/language/

If you would like to update an SDL AppStore application (maybe due to an updated version release), it is essential that you first remove the existing application from your system completely.

To remove an SDL AppStore application from your system -

Please ensure you are logged on to the machine as ADMIN
Start Studio > Go to the Welcome screen > Sdl Plugin Management

You will need to close Studio during the uninstall.

Alternatively-

...you can start the Plugin Management Tool without starting Studio itself-

To check that the Plugin has been removed completely from your system- navigate to the following (Package) folder

C:\Users\yourname\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Packages ***

Should the app still be present in the 'Packages' folder- please delete.

Now repeat the process in the 'Unpacked' folder.

C:\Users\yourname\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Unpacked

You should now reboot your computer before installing the updated version.

***If you are unable to see your AppData folder- then simply show Hidden Items