Customer Experience

04.8 How to transfer my existing license to a new computer?

Anca Stoian — Wed, 25 Feb 2026 09:41:53 GMT

Current Revision posted to Customer Experience by Anca Stoian on 2/25/2026 9:41:53 AM

Please note the screenshots are for illustrative purpose only, they are not taken from your RWS account specifically.

If you need to transfer your existing Trados Studio license to a new computer (please see system requirements) for any reason, you can do so very easily.

1) First, don't forget to back up all your files/TMs and other important resources in readiness to transfer to the new computer.

Once you back-up the files, please open Trados, go to Help - Product activation and click the Deactivate button:

PLEASE NOTE: In case you do not have access to your old PC or your old PC crashed, please refer to Steps 2 and/or 3 listed in the following article: Deactivating your Trados Studio license

See also this article about resetting the license: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545

2) Once deactivated (reset), access your RWS Account, locate and click on the Products and Plans - DOWNLOADS tab, locate the Trados (and Multiterm) version you want to install (these must be the same release version e.g Multiterm 2024 won't work with Trados 2017).

Now Click Download, Save then run Install.

Once installed...

3) Locate your (previously) deactivated (returned) licence in your RWS Account. It will be in the Products and Plans - Licenses & Subscriptions tab.

PLEASE NOTE: you must allow 30 minutes between initial 'deactivation' from the 'old' computer and 'activation' on the 'new' computer.

4) Then simply copy the activation code, open Trados Studio and paste the activation code in the window that appears.

PLEASE NOTE: Multiterm has no activation code. As long as Trados is installed and activated on your PC, you only need to install Multiterm on the same PC (from your RWS Account, Products and Plans - Downloads section).

Your Trados is now ready for work on your new computer.

Tags: transfer license, Licensing, Installation, Trados Studio, reset, activation

06.3 Uninstalling Trados Studio/MultiTerm from your system

Anca Stoian — Wed, 25 Feb 2026 09:24:00 GMT

Current Revision posted to Customer Experience by Anca Stoian on 2/25/2026 9:24:00 AM

Standard program removal

If you want to uninstall Trados Studio/Multiterm for any reason, you can do this easily via the Windows Control Panel/Programs and Features

NOTE- Before you delete any files- please make a back-up of your local projects/files/resources etc.

To completely uninstall Studio and/or MultiTerm please first uninstall the applications via Windows Control panel

Then select Programs and Features

Once the list has populated, please scroll down to Trados Studio and/or MultiTerm (check the correct version)

and select the option(version) >Uninstall

If you are removing both Studio and MultiTerm, please repeat the action with each application (you should restart your machine after each task)

Manual uninstall

Should you receive an error message that you are unable to remove the application(s), you will need to uninstall the software manually. (Admin rights will be required).

Here you can find the relevant version numbers as displayed in the relevant Windows folders

Version	Version No.
Studio/Multiterm 2024	18.
Studio/Multiterm 2022	17.
Studio/MultiTerm 2021	16.
Studio/Multiterm 2019	15.
Studio/Multiterm 2017	14.
Studio/MultiTerm 2015	12.
Studio/MultiTerm 2014	11.
Studio/MultiTerm 2011	10.

Please navigate to each of the following folders one by one (the following example is for deleting Studio/MultiTerm 2024- version number 18) and delete them.

If you are unable to find any of the following folders - you should 'unhide' these folders-

Trados Studio 2024

c:\Users\[USERNAME]\AppData\Roaming\Trados\Trados Studio\Studio18\

c:\Users\[USERNAME]\AppData\Roaming\Trados\Trados Studio\18\

c:\Users\[USERNAME]\AppData\Local\Trados\Trados Studio\18\

c:\Users\[USERNAME]\AppData\Local\Trados\Trados Studio\Studio18\

c:\ProgramData\Trados\Trados Studio\18.0.0.0\

c:\ProgramData\Trados\Trados Studio\Studio18\

c:\Program Files (x86)\Trados\Trados Studio\Studio18\

MultiTerm 2024

c:\Users\[USERNAME]\AppData\Roaming\Trados\MultiTerm\Multiterm18\

c:\Users\[USERNAME]\AppData\Roaming\Trados\MultiTermWidget\Multiterm18\

c:\Users\[USERNAME]\AppData\Local\Trados\MultiTerm\Multiterm18\

c:\ProgramData\Trados\MultiTerm\Multiterm18

c:\Program Files (x86)\Trados\MultiTerm\Multiterm18

Now please reboot your PC to ensure everything is removed and Windows can update correctly

04.7 How to reset a perpetual license

Anca Stoian — Wed, 25 Feb 2026 09:04:25 GMT

Current Revision posted to Customer Experience by Anca Stoian on 2/25/2026 9:04:25 AM

!!! In case your computer crashed, or you can no longer access Trados Studio from your old computer, you can reset your license from your RWS account – Products&Plans - Licenses&Subscriptions as indicated in the article below:

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545

Please note you need to wait 30 minutes before you can activate the license on your new PC. If you have a Plus license, you need to pick first one of the two activation fulfilments In Use to reset and then proceed with the procedure.

Note! If you no longer can reset the license by yourself, please post about your issue in the Licensing&Installation group on Community and we will submit a case with our technical team on your behalf from your post.

Tags: Licensing, Trados Studio

04.6 Installing and activating Trados 2024 and Trados 2022 side by side (upgrades only)

Anca Stoian — Wed, 25 Feb 2026 09:03:57 GMT

Current Revision posted to Customer Experience by Anca Stoian on 2/25/2026 9:03:57 AM

Over the years (and various Studio releases) we have been asked why it has not been possible to keep the previous version after upgrading.

Starting with the Studio 2019 release, we made it possible to have both versions installed and active on the same machine.

This ensures the greatest level of flexibility, as you are now able to complete ongoing projects in your current version, whilst starting new projects in Studio 2024, minimizing any downtime and allowing you time to become familiar with the new features.

Please note the screenshots are for illustrative purpose only, they are not taken from your RWS account specifically.

If you own Trados 2019 and upgraded to Trados 2021 or if you own Trados 2021 and upgraded to Trados 2022, the same basic principles apply, meaning you can use both versions side by side.

The following applies to all users of Studio 2024 Freelance and Professional (single user) licenses.

Once the upgrade has been purchased, you will see you have an upgrade(s) available in your RWS account:

You can now process your upgrade by clicking on the Upgrade(1) box

(if you have multiple licenses, you can choose how many you want to upgrade).

Once you have processed the upgrade- you will see the following...

click again on 'Licenses' and you will see the new activation code

Access your RWS account (via the machine on which you have Studio 2022), go to 'DOWNLOADS' and install Trados 2024 only.

Once you have successfully installed Trados 2024- you will see the activation Window-

Copy and Paste the new Trados 2024 activation code from the 'Licenses&Subscriptions' area of your RWS account (shown earlier), and simply paste the code in the activation box and click Activate

You can start using Trados 2024 and/or Trados 2022 immediately

You can now also install MultiTerm (a separate license is not required to activate MultiTerm)

Useful notes:

If you would like to continue running Trados 2022- you must install Trados 2024 on the same machine as they share the same license activation (upgrades only).
You cannot install and activate Trados 2024 and Trados 2022 on separate machines.
If you are planning to move your Studio license(s) to a new machine, please deactivate Studio 2024 and install it on to the new machine first, activate it and then install Trados 2022.
RWS releases regular updates for both Trados and MultiTerm - you will be notified of any pending updates (including Apps from the RWS AppStore) via the notification Tab/Icon or from Help - Check for updates.
If you are using Multiterm and have upgraded your Trados, you also need to install the respective (latest) Multiterm version.

If you have any further questions, please contact our CX team via Live Chat

https://www.trados.com/contact/chat.html

04.5 How to upgrade your Freelance perpetual license

Anca Stoian — Wed, 25 Feb 2026 09:03:24 GMT

Current Revision posted to Customer Experience by Anca Stoian on 2/25/2026 9:03:24 AM

If you purchased an upgrade, the upgrade will be available in your RWS account

Please note the screenshots are for illustrative purpose only, they are not taken from your RWS account specifically.

Once the upgrade has been purchased, you will see you have upgrade(s) available in your RWS account:

You can now process your upgrade by clicking on the blue ribbon.

Please note that once you process the upgrade, your license rights will extend only upon the latest version (in this case Trados 2024). We cannot guarantee the long term functioning of the old license.

You can follow the screenshots below for how to process an upgrade or you can check this video as well: How to process an upgrade video

Please select Quantity 1. If you have multiple licenses, you can choose how many you want to upgrade.

Once you have processed the upgrade- you will see the following...

click again on 'Licenses' and you will see the new activation code

Access your RWS account , go to Products and Plans - 'DOWNLOADS' and install Trados 2024.

Once you have successfully installed Trados 2024- you will see the activation Window-

Copy and Paste the new Trados 2024 activation code from the 'Licenses&Subscriptions' area of your RWS account (shown earlier), and simply paste the code in the activation box and click Activate

You can start using Trados 2024 immediately

You can now also install MultiTerm (a separate license is not required to activate MultiTerm)

Notes:

If you would like to continue running Trados 2022- you must install Trados 2024 on the same machine as they share the same license activation (upgrades only). Please refer to 04.6 Installing and activating Trados 2024 and Trados 2022 side by side (upgrades only)

04.4 Deactivating the Trados Studio license

Anca Stoian — Wed, 25 Feb 2026 08:58:52 GMT

Current Revision posted to Customer Experience by Anca Stoian on 2/25/2026 8:58:52 AM

Please note the screenshots are for illustrative purpose only, they are not taken from your RWS account specifically.

1) Deactivating your Trados Studio license*** on your current available PC

If you would like to move your Trados Studio installation to another PC, you should first deactivate your license on the current machine.

Deactivation of your (perpetual) license is easy with a few simple steps.

To deactivate your license please open your Studio software, go to the HELP tab and click on PRODUCT ACTIVATION.

A new pop-up window will appear:

Please click on the DEACTIVATE button and then click OK. Your existing license is now deactivated and ready to be reused.

2) Deactivating your Trados Studio license on a PC that is no longer available

If you are no longer able to access the PC where you have Trados Studio installed, you also have the ability to force return the license via your RWS Account

To do this, log into your RWS Account and click on Products and Plans - Licenses&Subscriptions.

Now select the license you wish to return and select Reset License.

03) Licensing support

If for some reason, you are still unable to reset your license, please let us know in the Translation Productivity Forum, and we will assist you further

https://community.rws.com/product-groups/trados-portfolio/f/licensing

TIP

***In case you own a Freelance subscription, please do the steps at this link if you change your device: https://gateway.rws.com/csm?sys_kb_id=676de2a01b0f9a50772c0dcad34bcb2c&id=kb_article_view

Deactivating the Trados Studio license

Anca Stoian — Wed, 25 Feb 2026 08:58:08 GMT

Revision 27 posted to Customer Experience by Anca Stoian on 2/25/2026 8:58:08 AM

Please note the screenshots are for illustrative purpose only, they are not taken from your RWS account specifically.

1) Deactivating your Trados Studio license*** on your current available PC

If you would like to move your Trados Studio installation to another PC, you should first deactivate your license on the current machine.

Deactivation of your (perpetual) license is easy with a few simple steps.

To deactivate your license please open your Studio software, go to the HELP tab and click on PRODUCT ACTIVATION.

A new pop-up window will appear:

Please click on the DEACTIVATE button and then click OK. Your existing license is now deactivated and ready to be reused.

2) Deactivating your Trados Studio license on a PC that is no longer available

If you are no longer able to access the PC where you have Trados Studio installed, you also have the ability to force return the license via your RWS Account

To do this, log into your RWS Account and click on Products and Plans - Licenses&Subscriptions.

Now select the license you wish to return and select Reset License.

03) Licensing support

If for some reason, you are still unable to reset your license, please let us know in the Translation Productivity Forum, and we will assist you further

https://community.rws.com/product-groups/trados-portfolio/f/licensing

TIP

***In case you own a Freelance subscription, please do the steps at this link if you change your device: https://gateway.rws.com/csm?sys_kb_id=676de2a01b0f9a50772c0dcad34bcb2c&id=kb_article_view

04.3 Setting up your personal profile for Trados Studio

Anca Stoian — Wed, 25 Feb 2026 08:57:14 GMT

Current Revision posted to Customer Experience by Anca Stoian on 2/25/2026 8:57:14 AM

After installing the software, it's now time to set up and personalize your Trados Studio software

Before you can start working with Trados, you need to complete the initial setup.

After activating the software, click Next and select the Default Profile

Remember to load the sample files- these are a great resource to learn how to use Trados

When you now click Finish- Trados Studio will load and search for any updates

04.2 Activating the Trados Studio software after downloading and installing

Anca Stoian — Wed, 25 Feb 2026 08:56:39 GMT

Current Revision posted to Customer Experience by Anca Stoian on 2/25/2026 8:56:39 AM

Once you have downloaded the software from your Trados Studio account, you should activate your licence with the provided code (subscriptions models do NOT require activation codes).

When starting Trados Studio, you will see a notification of the remaining number of days in Trial Mode, or if the trial period has already expired, you will be prompted to activate immediately-

Please note the screenshots are for illustrative purpose only, they are not taken from your RWS account specifically.

The 'activation code' can be found under the Licenses section of your account (note: code has been hidden due to confidentiality reasons, the code can be found above the license name, e.g. Trados 2024 Freelance)

Trados Studio is now activated.

Activating the Trados software after downloading and installing

Anca Stoian — Wed, 25 Feb 2026 08:56:08 GMT

Revision 45 posted to Customer Experience by Anca Stoian on 2/25/2026 8:56:08 AM

Once you have downloaded the software from your Trados Studio account, you should activate your licence with the provided code (subscriptions models do NOT require activation codes).

When starting Trados Studio, you will see a notification of the remaining number of days in Trial Mode, or if the trial period has already expired, you will be prompted to activate immediately-

Please note the screenshots are for illustrative purpose only, they are not taken from your RWS account specifically.

Trados Studio is now activated.

04.1 Installing Trados Studio single user licenses (Freelance and Professional)

Anca Stoian — Wed, 25 Feb 2026 08:54:28 GMT

Current Revision posted to Customer Experience by Anca Stoian on 2/25/2026 8:54:28 AM

Trados Studio is very simple to install and requires just a few clicks-

PLEASE NOTE: You must have ADMINISTRATOR rights to install Trados/MultiTerm

Please note the screenshots are for illustrative purpose only, they are not taken from your RWS account specifically.

So let's get started...

After logging into your RWS Account, go to DOWNLOADS and you will see the installers:

After clicking 'Download', depending on your administration/organization rights, you might see the following

Click 'Proceed'

The executable file will now be downloaded.

Once downloaded, simply double click the installer to begin the installation.

Depending on the browser, you may need to save the installer somewhere else first (perhaps on your desktop).

Some browsers will prevent executable files from running directly from the downloads' folder as an additional security measure.

When requested, if you want the applications to make changes to the computer, click YES and Accept

Accept the License agreement

Trados Studio will automatically install to your default (C:/ drive). The application will now begin the installation (this will take a couple of minutes).

Congratulations, you have now successfully installed Trados 2024.

For more information on activating your license and/or installing the upgrade alongside your existing version:

https://community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3183/03-2-installing-and-activating-trados-2022-and-trados-2021-side-by-side-upgrades-only

Useful notes and links

If, at any time, you have difficulties installing and/or (de)activating the software, please post in the correct RWS Community forum:

https://community.sdl.com/product-groups/translationproductivity/f/studio

How to set up your personal profile

Anca Stoian — Wed, 25 Feb 2026 08:53:57 GMT

Revision 1 posted to Customer Experience by Anca Stoian on 2/25/2026 8:53:57 AM

After installing the software, it's now time to set up and personalize your Trados Studio software

Before you can start working with Trados, you need to complete the initial setup.

After activating the software, click Next and select the Default Profile

Remember to load the sample files- these are a great resource to learn how to use Trados

When you now click Finish- Trados Studio will load and search for any updates

06.2 Completing the software installation and setting up your personal profile

Anca Stoian — Wed, 25 Feb 2026 08:51:47 GMT

Current Revision posted to Customer Experience by Anca Stoian on 2/25/2026 8:51:47 AM

After installing the software, it's now time to set up and personalize your Trados Studio software

Before you can start working with Trados, you need to complete the initial setup.

Please note the screenshots are for illustrative purpose only, they are not taken from your RWS account specifically.

After activating the software, click Next and select the Default Profile

Remember to load the sample files- these are a great resource to learn how to use Trados

When you now click Finish- Trados Studio will load and search for any updates

02.7 How to renew your Freelance subscription

Anca Stoian — Wed, 25 Feb 2026 08:50:14 GMT

Current Revision posted to Customer Experience by Anca Stoian on 2/25/2026 8:50:14 AM

If your current/previous subscription was bought before May 2025, please note that purchasing a new subscription from the website won't work. Consequently, if your annual subscription is ending soon or has already expired, contact us to discuss your renewal options. Otherwise, subscriptions bought before May 2025 do not need to be cancelled, as their renewal is not automatic. These subscriptions will simply expire one year from purchase.

For subscriptions bought after May 2025*, the renewal will be automatic in your Account Portal and you will be charged automatically on a monthly or yearly basis, depending on your chosen subscription plan.

Note: * this does not include renewal subscriptions purchased after May 2025, only new subscriptions.

02.6 How to change your Trados Freelance subscription plan

Anca Stoian — Wed, 25 Feb 2026 08:49:52 GMT

Current Revision posted to Customer Experience by Anca Stoian on 2/25/2026 8:49:52 AM

You can switch your subscription plan at any time from your Trados subscription account. If you move to a higher-tier plan, you’ll be charged the difference and gain access to the additional features right away.

Please note some options can only be applied starting with the next invoice, depending on the time period you committed for. For example, if you opted for a yearly plan, the change of the subscription is going to be applied only after the plan you initially selected ends - unless you are in the 14 days risk-free period in which case it will apply currently if you select the change to be done NOW.

To change your subscription plan please refer to the following article: https://docs.rws.com/en-US/trados-go-1190715/changing-your-subscription-plan-or-purchasing-add-ons-1190269

02.6 How to change your Trados Freelance subscription plan

Anca Stoian — Wed, 25 Feb 2026 08:42:53 GMT

Revision 3 posted to Customer Experience by Anca Stoian on 2/25/2026 8:42:53 AM

To change your subscription plan please refer to the following article: https://docs.rws.com/en-US/trados-go-1190715/changing-your-subscription-plan-or-purchasing-add-ons-1190269

Please note some options can only be applied starting with the next invoice, depending on the time period you committed for.

02.5 How to reset your Trados Freelance subscription

Anca Stoian — Wed, 25 Feb 2026 08:42:29 GMT

Current Revision posted to Customer Experience by Anca Stoian on 2/25/2026 8:42:29 AM

To reset your Trados Freelance subscription, please remove the connected devices according to the steps at this link: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039217

If the problem persists, please post about it in the RWS Community and we will submit a case with our technical team for you: 2. Licensing and Installation

02.4 How to activate your Trados Freelance subscription

Anca Stoian — Wed, 25 Feb 2026 08:42:08 GMT

Current Revision posted to Customer Experience by Anca Stoian on 2/25/2026 8:42:08 AM

Upon starting Trados for the first time, you are going to see the following activation options:

There is no activation code for the subscription. Please click on Subscription tab. You will be asked to log in using your RWS Account.

Please click Sign in and log in using your RWS Account Portal credentials.

After logging in, you will have the possibility to select an account. Select your account, then click OK.

You should only need to do this once.

Should the login not complete automatically,

-click into the top right-hand corner and select the account (you will need your registered email address and password to login for the first time)

Once activated, you will see the following confirmation:

You're now logged in and activated the subscription, you can start using Trados.

02.3 Setting up your personal profile

Anca Stoian — Wed, 25 Feb 2026 08:41:48 GMT

Current Revision posted to Customer Experience by Anca Stoian on 2/25/2026 8:41:48 AM

After installing the software, it's now time to set up and personalize your Trados Studio software

Before you can start working with Trados, you need to complete the initial setup.

Please note the screenshots are for illustrative purpose only, they are not taken from your RWS account specifically.

After activating the software, click Next and select the Default Profile

Remember to load the sample files- these are a great resource to learn how to use Trados

When you now click Finish- Trados Studio will load and search for any updates

02.2 Installation for Trados and Multiterm

Anca Stoian — Wed, 25 Feb 2026 08:41:17 GMT

Current Revision posted to Customer Experience by Anca Stoian on 2/25/2026 8:41:17 AM

Trados Freelance and Multiterm are simple to install and require just a few clicks.

PLEASE NOTE: You must have ADMINISTRATOR rights to install Trados/MultiTerm

Please note the screenshots are for illustrative purpose only, they are not taken from your RWS account specifically.

In your RWS Account Portal go to DOWNLOADS and you can download the installers:

The executable file will be downloaded, just make sure your browser and your antivirus do not block .exe files. Some browsers will prevent executable files from running directly from the Downloads' folder as an additional security measure, so you may need to save the installer somewhere else first (perhaps on your desktop). Once downloaded, simply double click the installer to begin the installation.

When requested, if you want the applications to make changes to the computer, click YES and Accept

Accept the License agreement

Trados will automatically install to your default (C:/ drive). The application will now begin the installation (this will take a couple of minutes).

Congratulations, you have now successfully installed Trados 2024. You can proceed installing Multiterm as well, following similar steps of installation.