IMPORTANT MESSAGE: We are still experiencing some difficulties that will affect your ability work with the RWS AppStore. Our IT team is working to resolve this but for now you may not be able to download or upload apps through the RWS AppStore. We apologise for the inconvenience and will update the community when we have a resolution in place. In the meantime you can take advantage of the Private AppStore if you are using Trados Studio 2021 or 2022.

Flow - Fatal error on Provider Productivity tab

If you see the message "A fatal error has occurred" when selecting the Productivity tab of a provider, please refer to the following knowledge base article which explains how to fix this issue:

https://gateway.sdl.com/apex/communityknowledge?articleName=000018448