IMPORTANT MESSAGE: We are still experiencing some difficulties that will affect your ability work with the RWS AppStore. Our IT team is working to resolve this but for now you may not be able to download or upload apps through the RWS AppStore. We apologise for the inconvenience and will update the community when we have a resolution in place. In the meantime you can take advantage of the Private AppStore if you are using Trados Studio 2021 or 2022.

Welcome to the new Technical Support Manager for MultiTrans

We're pleased to welcome John Palermo to SDL as the new Technical Support Manager for MultiTrans, based in Montreal, Canada. With John's arrival, the MultiTrans support team moves under the Global Client Services division at SDL, where they will be joining an existing strong team with well-established tools and processes designed to improve your support experience.