Trados Studio
Trados Enterprise
Trados Team
Trados GroupShare
Trados Business Manager
Passolo
MultiTerm
RWS AppStore
Connectors
Beta Groups
Managed Translation
MultiTrans
TMS
WorldServer
Language Weaver
Language Weaver Connectors
Language Weaver Edge
Tridion Docs
Tridion Sites
LiveContent S1000D
XPP
Language Developers
Tridion Docs Developers
Community Help
RWS User Experience
Internal Trados Ideas Community
Mercury
RWS Community Internal Group
RWS Training & Certification
Style Guides
RWS Campus
RWS Enterprise Technology Partners
Trados Approved Trainers
ETUG (European Trados User Group) Public Information
Nordic Tridion Docs User Group
Tridion West Coast User Group
Trados Studio Ideas
Trados GroupShare Ideas
Trados Team Ideas
Trados Team Terminology Ideas
Trados Enterprise Ideas
Trados Business Manager Ideas
MultiTerm Ideas
Passolo Ideas
RWS Appstore Ideas
Tridion Docs Ideas
Tridion Sites Ideas
Language Weaver Ideas
Language Weaver Edge Ideas
Managed Translation - Enterprise Ideas
TMS Ideas
WorldServer Ideas
LiveContent S1000D Ideas
Contenta S1000D
XPP Ideas
Events & Webinars
To RWS Support
Detecting language please wait for.......
Please add your SDL MultiTrans Mobile support queries here. Give as much detail as you can including screenshots where applicable to better help us assist you; also include if this is iOS or Android.
NOTE: This is only for SDL MultiTrans Mobile support, for all other products please use your regular support channels.
Hi Shirley,some of my colleagues don't want to install the MultiTrans mobile app on their smartphones (due to privacy reasons). Is there some other way to receive the MultiTrans token for 2FA? E.g. via a third party software like YubiKey (https://www.yubico.com/)? This will otherwise be a problem for those colleagues as they cannot log in to MultiTrans otherwise.
Thanks for any suggestions!
Regards,
Oliver Steinert-Lieschied
EVS Translations
Hi Oliver,
The only current option for MultiTrans 2FA is through the MultiTrans Mobile app. Note that it's the device signature that's stored in MultiTrans, personal information does not need to be included.
2FA can be managed at both a Customer and a Requestor or Provider level if it's necessary to be disabled for a specific user.
Shirley