https://community.rws.com/product-groups/translation_management/multitrans/en-USTelligent Community 12 Non-Productionhttps://community.rws.com/product-groups/translation_management/multitrans/f/sdl-multitrans---office-add-in-beta-forum/58190/upgrade-windows-10-windows-consequences-for-multitrans/184714Thu, 26 Jun 2025 07:50:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:5166e747-f5e8-4851-8ca2-dbca76e91ec7Justine Vanden BroeckHi Tom, Thank you for your quick and detailed answer. The upgrade will take place in the coming months. We'll see if we encounter problems with Multitrans after that. in any case, I'll do what's necessary based on your recommendations.https://community.rws.com/product-groups/translation_management/multitrans/f/sdl-multitrans---office-add-in-beta-forum/58190/upgrade-windows-10-windows-consequences-for-multitrans/184693Wed, 25 Jun 2025 17:08:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:f5833de8-c543-418e-8cc6-33250869ceb2Tom TindallHi Justine, The MultiTrans Client is compatible with Windows 11. It is worth checking whether you have ' named ' licenses activated on your machine via the 'Licensing Utility' program. Select the 'view' tab and check whether there are any licenses listed. If so, take a note of the 'activation ID' and then return the license before upgrading Windows. See this help article for details on this: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article= KB0026612 After the upgrade, you can then activate the license again using the same activation ID. Note that if you're unable to return your license online , we'll need to assist you with the offline return & activation process, in which case it'd be best for you to create a support case. If you don't have any licenses on your machine, take a note of the server address via 'Server → License Server Definition' in the Licensing Utility. It should look something like: @xx.xx.xx.xx. You shouldn't need to do anything, but it'll be useful to know the address of your license server in case you need to re-enter it after upgrading Windows. Finally take note of your server and login details in the MultiTrans Client via 'Preferences → Configure Server → Edit'. Again, you shouldn't need to do anything, but if you initially have any trouble connecting to the server after the upgrade, try removing the server from your configuration and then re-add it. This may sometimes be necessary if the configuration files become corrupted somehow. Hope this helps! Tomhttps://community.rws.com/product-groups/translation_management/multitrans/f/sdl-multitrans---office-add-in-beta-forum/58190/upgrade-windows-10-windows-consequences-for-multitransWed, 25 Jun 2025 15:57:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:58d2f758-398e-4911-8015-5678a3e8530dJustine Vanden BroeckHello, My company will soon be upgrading from Windows 10 to Windows 11 and I was wondering whether this upgrade might cause any problems for compatibility with Multitrans (version 7.0.23206.1)? if necessary, should we take actions - before and/or after the upgrade to avoid losing access to the programme/licences? Thanks in advance for your help! Justinehttps://community.rws.com/product-groups/translation_management/multitrans/f/1-general-questions-discussions/56791/2024-subscription-activation-issueFri, 21 Feb 2025 04:13:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:9b110fb5-95f1-4882-97f5-aced13cb5bf6Marcus ScottI paid for my 2024 subscription, was informed that there was an "eLearning" program that I had to take part in (which I did), and this was done under the inference that I would need to complete the eLearning to officially activate my license, which I obtained on the 17th of February, I might add. However, my license is still inactive. Is there a way to quickly resolve this, as time lost is now crucial money lost. Thank you in advancelicenseSubscriptionactivationLicencehttps://community.rws.com/product-groups/translation_management/multitrans/f/1-general-questions-discussions/56216/notice-withdrawal-of-multitrans-mobile-app-from-the-apple-appstoreFri, 10 Jan 2025 21:08:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:ece82ce5-0d01-44ee-bfcc-fdb5ba8943a7Shirley CoadyDear MultiTrans Customers, As of 17 February 2025, the SDL MultiTrans Mobile app will be removed from the Apple AppStore. This app shows requestors and providers their project statuses in a non-editable manner, but is most frequently used to provide MFA (multi-factor authentication) to these users. The app will continue to work as normal despite being removed from the AppStore, and it will remain available through Google Play for those using Android devices. As MultiTrans reaches End of Life on 31 December 2025, we do not anticipate any significant need for new downloads; however, in the event a new user requires the app, please open a support ticket through the Gateway and a link to download the app will be provided. We look forward to onboarding you to our latest technology offerings where MFA is also available. Best regards, MultiTrans Product Managementhttps://community.rws.com/product-groups/translation_management/multitrans/f/1-general-questions-discussions/55936/the-logi-info-server-license-file-expired-what-are-the-next-steps/178013Thu, 19 Dec 2024 07:16:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:ce654de9-0754-4ea1-a3c0-a74a44030750Darius GhermanDear Customer, Thank you for raising this discussion in the RWS Community forums. The product you are referring to is most likely Trados GroupShare - and you raised the question in the MultiTrans forums. Do not worry about that, as I will do my best to provide you with the expected answer. The Logi reporting engine is a 3rd party tool, which was used before Trados GroupShare 2020 SR1 CU09 versions, to display the Dashboard/Reporting details. Starting with the CU09 release of Trados GroupShare 2020 SR1, we use an in-house tool to display the Dashboard/Reporting details. The solution is to update your Trados GroupShare application to a newer release, like CU13 (which is the latest one). The installation steps are detailed here: gateway.sdl.com/.../communityknowledge There is no other solution for your issue, but to update your Trados GroupShare application. There are no discussions with the Logi provider to renew the license. Please note that the above issue does not affect the Trados GroupShare application functionality - only the Dashboard/Reporting information will no longer work. Best regardshttps://community.rws.com/product-groups/translation_management/multitrans/f/1-general-questions-discussions/55936/the-logi-info-server-license-file-expired-what-are-the-next-stepsTue, 17 Dec 2024 12:36:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:cd982eb6-4119-4cf6-bc87-e0e7992f35f2TTS TeamThe Logi info server license file expired what are the next steps?https://community.rws.com/product-groups/translation_management/multitrans/w/releases/5112/multitrans-7-releasesThu, 22 Aug 2024 09:20:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:d662e04c-d67c-4ae4-9f91-ea254afb62a2Tom TindallMarch 2024 7.0.24067.1 community.rws.com/.../MultiTrans-7-Update-7.0.23324.2-to-7.0.24067.1.pdf December 2023 7.0.23324.2 community.rws.com/.../MultiTrans-7-Patch-7.0.23277.2-to-7.0.23324.2.pdf October 2023 7.0.23277.2 community.rws.com/.../8562.MultiTrans-7-Patch-7.0.23227.1-to-7.0.23277.2.pdf August 2023 7.0.23227.1 community.rws.com/.../5430.MultiTrans-7-Patch-7.0.23206.1-to-7.0.23227.1.pdf March 2023 7.0.23073.1 community.rws.com/.../Patch-7.0.22347.1_5F00_7.0.23073.1-Release-Notes.pdf December 2022 7.0.22347.1 community.rws.com/.../Patch-7.0.22258.1_5F00_7.0.22347.1-Release-Notes.pdf September 2022 7.0.22258.1 community.rws.com/.../Patch-7.0.22189.1_5F00_to_5F00_7.0.22258.1-Release-Notes.pdf July 2022 7.0.22189.1 community.rws.com/.../6131.Patch-7.0.22119.1_5F00_7.0.22189.1-Release-Notes.pdf April 2022 7.0.22119.1 community.rws.com/.../Patch-7.0.22027.1_5F00_7.0.22119.1-Release-Notes.pdf February 2022 7.0.22046.2 Includes a single correction (74684) that hides the encrypted Administrator password in the TMS Settings > MultiTrans Settings > General tab. January 2022 7.0.22027.1 community.rws.com/.../Patch-7.0.21322.1_5F00_7.0.22027.1.0-Release-Notes.pdf November 2021 7.0.21322.1 community.rws.com/.../Hotfix-7.0.21243.2_5F00_7.0.21322.1-Release-Notes.pdf September 2021 7.0.21243.2 community.rws.com/.../Hotfix-7.0.21225.3_5F00_7.0.21243.2-Release-Notes.pdf August 2021 7.0.21225.3 community.rws.com/.../Patch-7.0.21146.1_5F00_7.0.21225.3-Release-Notes.pdf May 2021 7.0.21146.1 community.rws.com/.../Patch-7.0.21077.2_5F00_7.0.21146.1_5F00_Release-Notes.pdf March 2021 SDL MultiTrans Plug-In for SDL Trados Studio Version 3.1.0.9 for Studio 2021 Display the translation origin details from the search results in both the Translation & Concordance Results. Persist the translation origin details in the segment for translations that are applied from the editor context. Persist the TM and Terminology settings within the URI query parameters of the providers. Prevent returning search results with match percentage less than the minimum score specified in the Translation Memory settings Display the visual comparison of the source content differences in the TM Results view. Implemented Missing Formatting, Different Formatting and Multiple Translations penalties that are applied on the TM match results. Resolved immediate bugs when processing the large content responses from the MultiTrans server. Implemented a new progress window that provides feedback while the tasks are being downloaded. Introduced a more robust error handling system and updated the logging handler. March 2021 7.0.21077.2 community.rws.com/.../patch-7.0.20358.1_5F00_7.0.21077.2_5F00_release-notes.pdf February 2021 7.0.21035.3 community.rws.com/.../Hotfix-7.0.20358.1_5F00_7.0.21035.3_5F00_Release-Notes.pdf December 2020 7.0.20358.1 community.rws.com/.../Patch-7.0.20283.3_5F00_7.0.20358.1_5F00_Release-Notes.pdf November 2020 7.0.20315.1 community.rws.com/.../Hotfix-7.0.20283.3_5F00_7.0.20315.1_5F00_Release-Notes.pdf October 2020 7.0.20283.3 community.rws.com/.../Patch-7.0.20248.2_5F00_7.0.20283.3_5F00_Release-Notes.pdf September 2020 Beta for Office 64-bit Add-in September 9, 2020 7.0.20252.3 Hotfix for issue creating projects from PCFs with hour inputs active. September 4, 2020 7.0.20248.2 community.rws.com/.../Patch-7.0.20143.1_5F00_7.0.20248.2_5F00_Release-Notes.pdf May 2020 7.0.20143.1 community.rws.com/.../Patch-7.0.20084.2_5F00_7.0.20143.1_5F00_Release-Notes.pdf March 20, 2020 7.0.20084.2 community.rws.com/.../Patch-7.0.20051.1_5F00_7.0.20084.2_5F00_Release-Notes.pdf February 20, 2020 7.0.20051.1 Due to the nature of the changes in this release, a patch is not available. A full installation must be done to upgrade. community.rws.com/.../Patch-7.0.20043.2_5F00_7.0.20051.1_5F00_Release-Notes.pdf February 11, 2020 7.0.20043.2.0 community.rws.com/.../Patch-7.0.19350.1_2D00_7.0.20043.2.0_5F00_Release-Notes.pdf December 16, 2019 7.0.19350.1 community.rws.com/.../Patch-7.0.19302.3_2D00_7.0.19350.1_5F00_Release-Notes.pdf December 11, 2019 Hotfix Addressing file conversion issues 51571 and 51252 (Word documents with hidden text and embedded charts) November 27, 2019 Hotfix Addressing issue with notifications sent for Customer Review Web Editor tasks November 13, 2019 Hotfix Addressing a vulnerability found in the (Flow) login page October 29, 2019 7.0.19302.3 community.rws.com/.../Patch-7.0.19274.2_2D00_7.0.19302.3_5F00_Release-Notes.pdf October 2, 2019 7.0.19274.2 community.rws.com/.../Patch-7.0.19178.1_2D00_7.0.19274.2_5F00_Release-Notes.pdf July 24, 2019 Hotfix Hotfix for Trados Studio integration June 28, 2019 7.0.19178.1 community.rws.com/.../MultiTrans_5F00_7_5F00_Release_5F00_Notes_5F00_EN.pdfhttps://community.rws.com/product-groups/translation_management/multitrans/f/1-general-questions-discussions/53431/what-does-multitrans-cost/170549Mon, 08 Jul 2024 21:27:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:0fc88ab3-d9a3-4890-a893-f9824186f9b0Michael BeijerThanks! Yes, someone from RWS also just emailed me about it. What a shame. I had always wanted to try out MultiTrans as it seemed interesting. I hate it when this happens: one company buys another company's product and then shortly afterwards takes it off the market. :-( see also: https://gateway.sdl.com/apex/communityknowledge?articleName=000022089 ("Important: End of Life Announcement for GroupShare Cloud / TMS / Managed Translation / MultiTrans")https://community.rws.com/product-groups/translation_management/multitrans/f/1-general-questions-discussions/53431/what-does-multitrans-cost/170534Mon, 08 Jul 2024 18:20:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:c164d035-bb36-4173-99d7-d4cd1a3298c4Shirley CoadyHi Michael, MultiTrans is no longer sold. I would recommend you post on the Studio forum with details about the issue you're having with term recognition, or test out a trial version of the new Studio 2024 release to see if your issue has been resolved. Regards, Shirleyhttps://community.rws.com/product-groups/translation_management/multitrans/f/1-general-questions-discussions/53431/what-does-multitrans-cost/170491Sun, 07 Jul 2024 20:02:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:5a01b0cb-e61c-4418-8ebc-10910bf8615cMichael BeijerMystery product.https://community.rws.com/product-groups/translation_management/multitrans/f/1-general-questions-discussions/53431/what-does-multitrans-costSat, 06 Jul 2024 21:57:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:56e1a752-d78a-46b7-8ae2-9f180dcb9e6bMichael BeijerI can't find any info anywhere about pricing. I would be interested in testing MultiTrans inside Trados Studio as a replacement for Studio's flaky term recognition. How much would this cost?term recognitionmultitranspricingtermbasehttps://community.rws.com/product-groups/translation_management/multitrans/b/support-recommends/posts/flow---delivery-notification-to-customer-is-sent-only-for-first-completed-language-and-not-for-second-third-etcWed, 13 Dec 2023 16:40:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:a4689757-97c7-4cd3-8f9c-f9cb37b8818aTom TindallThe following article explains how to choose whether delivery notification emails should be sent to the customer for every file that is delivered or just the first file. https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0024855https://community.rws.com/product-groups/translation_management/multitrans/b/support-recommends/posts/cannot-log-into-the-multitrans-mobile-app---this-device-is-not-authorizedWed, 13 Dec 2023 16:36:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:3bc49273-f5f8-4f84-b96d-21e46a15ae5fTom TindallThe following article explains how to unlink a device from a user's account if they receive the error " This device is not authorized " when logging into the MultiTrans Mobile app: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0032271https://community.rws.com/product-groups/translation_management/multitrans/i/feature-requests/information-in-the-workflow-state-column-in-the-dashboard-viewMon, 04 Dec 2023 11:14:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:5f58de83-bb79-43c3-87cf-a39cf1092eefTom TindallPlease could the Workflow State column in the dashboard view be rearranged to show only the current task (to be done) in the workflow. In this example screenshot, the red highlight is the only info neededhttps://community.rws.com/product-groups/translation_management/multitrans/b/support-recommends/posts/multitrans---logging-of-content-that-is-being-looked-up-in-textbase-search-addonsMon, 13 Nov 2023 15:51:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:904bd910-fe69-4aed-aa7f-56c669afe241Tom TindallThe following article explains where and when the content of lookups is logged to the server logs: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0024689https://community.rws.com/product-groups/translation_management/multitrans/b/support-recommends/posts/why-does-the-word-count-in-multitrans-differ-from-microsoft-word-powerpointMon, 13 Nov 2023 15:15:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:bfdd70a7-6faa-4cf7-a3d3-5565664b1fd5Tom TindallThe following article explains some of the many reasons why the word count reported by Microsoft Word / PowerPoint may be different to the word count reported by MultiTrans: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0024691https://community.rws.com/product-groups/translation_management/multitrans/b/support-recommends/posts/flow---textbase-builder-job-fails-with-the-error-textbase-is-offlineWed, 18 Oct 2023 11:16:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:3ef09371-1c72-4bfa-9388-4e3d566f28eaTom TindallTextBase builder jobs in Flow sometimes fail with the error " TextBase is Offline. " Version 7.0.23227.1 of Flow contains a bug fix which prevents this issue from occurring - consider upgrading if you're still using an earlier version. As a workaround, the following article explains how to manually reschedule the files that failed to be uploaded: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038797https://community.rws.com/product-groups/translation_management/multitrans/b/support-recommends/posts/flow---service-provider-is-unable-to-download-reference-documentsWed, 18 Oct 2023 11:13:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:e488917a-799c-451b-8a31-efd1c87e7950Tom TindallThe following article explains how to check that a provider has sufficient access rights to download reference documents: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0034426https://community.rws.com/product-groups/translation_management/multitrans/b/support-recommends/posts/multitrans---a-textbase-is-missing-when-starting-a-sessionWed, 13 Sep 2023 15:18:00 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:18c2cec9-4575-47d1-93d8-15958589900dTom TindallSee the following article for guidance on what to do if a TextBase is suddenly no longer visible when starting a session in the MultiTrans Client: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0036634