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Symptoms:
A TM lookup from BWB shows that the wrong match was applied and that an ICE match is available instead.
Resolution:
You can fix this issue by deploying the update available on FTP to WorldServer 10.4.3 or 10.4.4.
If you cannot deploy it, contact the SDL Support Team:
- Log on to your "My SDL" Account.
- Log a support request via Support & Education Support.
Notes:
- All systems running WorldServer 10.4.3. or 10.4.4 and having the above issue should have this hotfix applied.
- The fix for this issue is also available in WS 11.1.