hello team,
I need to deactivate my Trados 2021 license in my current PC and activate it in a new one.
However, I only get error messages when I click on the deactivate options, including offline deactivation.
do you have any idea of what I could do about it?
I got the below email regarding deactivation.
Thanks,
Vanessa
Vanessa Vieira We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00847246 .
Vanessa Vieira We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00847246 .
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