WS 10.4.4, 10.4.5 | WS-8910 | Offline work is not imported if the assets in the WSXZ translation kit contain invalid XML characters


Export a WSXZ translation kit that contains one or more assets with invalid XML characters, and then import the kit back into WorldServer.

In WorldServer 10.4.4 and 10.4.5, the kit is not imported and the import page is blank. In WorldServer 11.0 and 11.0.1, the kit is not imported and the following message is displayed: "Failed (Character reference "&#x8" is an invalid XML character)".


You can fix this issue by deploying the update to WorldServer 10.4.4 or 10.4.5, available on FTP.

If you cannot deploy it, contact the SDL Support Team:

  • Sign in to your "My SDL" account.
  • Log a support request via Support & Education Support.


  • All systems running WorldServer 10.4.4 or 10.4.5 and experiencing this issue should have the hotfix applied.
  • The fix for this issue is also available in WorldServer 11.1.1.