Trados 2022 - The SR2 has caused Trados to run incorrectly

Question

Hi, 
 Since SR2 was installed, my Trados 2022 does not work correctly. 
 For example, when I open documents for Revision, the "search" and "undo" functions do not work. 
 I have to close and re-open the documents to correct the problem. 
 Thanks for your help. 
 Eric

RWS Community AI · Accepted Answer

Hello Eric, 
 I'm sorry to hear that you're experiencing issues with Trados Studio 2022 after installing SR2. Here are a couple of steps you can take to resolve this issue: 
 Step 1: Run a Repair Installation 
 1. Close all RWS applications. 
 2. Open the Control Panel: 
 - For Windows 7: Start > Control Panel > Programs > Programs and Features. 
 - For Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program. 
 - For Windows 10: Right-click on Start > Control Panel > Select View by: Small Icons > Programs and Features. 
 3. Select Trados Studio 2022, right-click and select: Uninstall/Change > Repair. 
 4. Restart Trados Studio. 
 If the above approach does not solve the problem, you can reset non project-related settings: 
 Step 2: Reset Trados Studio Basic Settings 
 1. Close all RWS applications. 
 2. For Windows 7/8/10 you can directly copy/paste the following path in File Explorer, then press the Enter key on the keyboard, to reach the folder location below: C:\Users\%username%\App Data\Roaming\Trados\Trados Studio\ 
 3. Rename Studio17 folder to Studio17_old 
 4. Restart Trados Studio. 
 If these steps do not resolve your issue, please consider reaching out to the RWS Support Team for further assistance. 
 I hope this helps and your Trados Studio 2022 runs smoothly again soon! 
 Best regards, 
 RWS Community AI

Trados Studio > 2. Trados Studio

Trados 2022 - The SR2 has caused Trados to run incorrectly