Unexpected exception when configuring file multiFileConverter for task 'Update Main Translation Memories': Failed to create an instance of translation provider... SDL Trados Studio Source: Update Main Translation Memories

Hi, I wonder if anyone has ideas why the following happens with some of our GroupShare 2017 memories:

 

We are using third party ERP to run translations jobs through Studio and GroupShare, and there are automated work flows that create the projects, Studio packages and run finalizations. With some of our GroupShare memories we get following type of errors in connection with Finalization or Pre-translation and when using Studio template (or so it seems):

 

Exception caught while executing job AutomatedActionsJob: Error during execution of actions: SDL Trados Studio has returned an error. Please read details: SDL Trados Studio Message: Unexpected exception when configuring file multiFileConverter for task 'Update Main Translation Memories': Failed to create an instance of translation provider 'sdltm.groupshare.address/. SDL Trados Studio Source: Update Main Translation Memories:

 

Is this related to the use of API calls and Studio templates? This does not happen always, but seems to be related to certain server memories.

 

Any ideas and comments why this happens?

 

Thanks

Jouni

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