Mail messages tab in Translation job view remains empty

Hello,

I have a Mail messages tab in the translator view, but it remains empty even if messages have actually been sent from that job. Also, as you can see all options are greyed out.

Empty Mail messages tab in Trados Studio with all options greyed out and no visible messages.

It works fine however in the Assignment (see below) and Translation projects views.

Trados Studio Assignment view showing one message with green checkmark indicating successful sending.

This is part of the layout tree

Layout tree in Trados Studio displaying Mail messages option without any visible errors or warnings.

FYI, I use TBM v5.3.43.

Does anyone know how to solve this?

Thanks



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[edited by: Trados AI at 3:48 AM (GMT 0) on 5 Mar 2024]
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