Cannot copy TM results, cannot scroll in TM results

Question

After installing Trados Studio 2021 I have a massive annoying problem. The TM results in the top window. I can see them, but if there is more then 1 result, I cannot scroll down or up. Also, I cannot place the cursor there and copy more then 1 word.

Oana Nagy · Answer

Hello Carmen Grabs , 
 Perhaps you could provide a couple of screenshots or record what you are seeing (the free tool - Screen to Gif is great for this- https://www.screentogif.com/ 
 We can they see better what might be the issue.

Oana Nagy · Answer

Hello Carmen Grabs , 
 I have tried to replicate the same issue - (also in concordance search- not TM results window) 
 
 But can scroll between results and copy as required. 
 Perhaps try 'Reset Windows Layout'- this resolves many unexplained issues.

Oana Nagy · Answer

Hello Carmen Grabs , 
 This isn't a general Studio bug, as others would be reporting the same issue I think. 
 Can you record what you are seeing please (use the Screen to Gif tool) then we can see better what is happening?

Oana Nagy · Answer

Hello Carmen Grabs , 
 This is why I suggested using Screen to Gif https://www.screentogif.com/ 
 This is a free tool and perfect for making short videos, which you can then attach to the thread.

Sorin Perta · Answer

Hello Anne Krattinger 
 This issue is caused by a defect in Studio which was reported to Development (internal number: CRQ-21394 ) and will be fixed in future versions. 
 This usually happens when using keyboard shortcuts to select the text. Please try to use the mouse for this. 
 Thank you, 
 Sorin

Sorin Perta · Answer

Hello Giada Beccarelli 
 Unfortunately this was not fixed with release 16.1.4.4184. 
 Thank you, 
 Sorin

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Cannot copy TM results, cannot scroll in TM results