HELP needed, licence not working, out of resets again

Question

Hello, 
 My Trados Studio keeps crashing all the time and then won't start. When I repair, the licence gets lost and I am out of resets, as usual. 
 Can anybody help, please? 
 Antonio

Elisa Maxim · Answer

Antonio Jiménez Esteller We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0012163.

Trados Portfolio > 2. Licensing and Installation

HELP needed, licence not working, out of resets again