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Question

Dear Trados Support, 
 I am contacting you because I currently have the online version of Trados Studio with an annual subscription, and I was under the impression that this would entitle me to access the latest version of the product. 
 Today, I suddenly noticed that DeepL is no longer working. After looking into the issue, I realized that as of March 2026, DeepL is no longer supported on Trados Studio versions earlier than 2022. 
 This has come as a surprise to me, as I believed that my current online annual plan included access to the latest available version. I would therefore appreciate it if you could clarify whether my subscription should include an upgrade, and if so, how I can access the most recent version of Trados Studio. 
 Thank you in advance for your help. 
 Kind regards,

Ana Sabo · Answer

Hi Jorge Cabezas 
 The "API key invalid" message with DeepL plugin 7.0.9.1 is expected now: DeepL introduced newer authentication requirements and the older plugin versions don&rsquo;t support them. 
 The reason you can&rsquo;t install DeepL 7.1.3.0 is that your Studio build is Trados Studio 2024 18.0.0.1013 (the initial 2024 release). The newer DeepL plugin versions are built/signed against the latest supported Studio releases and require Studio 2024 SR1 (and latest CU) to load; so they will show as "not compatible" on 18.0.x. 
 What to do 
 
 Update Trados Studio 2024 to Studio 2024 SR1 (latest CU). 
 After updating, install the latest DeepL Translation Provider version from the AppStore (7.1.x). 
 Re-enter your DeepL key and double-check: 
 
 No leading/trailing spaces 
 You&rsquo;re using the correct key type for your DeepL plan (e.g. DeepL API Free keys typically end with :fx)

I hope this helps 
 Kind regards,

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