IMPORTANT MESSAGE: We are still experiencing difficulties following a recent server outage and this will affect your ability work with the RWS AppStore. Our IT team is working to resolve this but for now you will not be able to download or upload apps. We apologise for the inconvenience and will update the community when we have a resolution in place.

Script errors in Web Lookup

Hello. I recently had to purchase a new computer and have installed Studio 2019 plus the Web Lookup add-on. However, I am getting script errors whenever I try to look something up:

Clicking "Yes" does allow me to continue and use the add-on, but things seem to run a lot slower than before invoking the add-on and the error pops up again from time to time at random times.

Any idea what might be wrong? I never had this problem on my old set-up.