Cannot start DeepL plugin after upgrading to Trados Studio 2021 SR2 - 16.2.8.9097

Question

Hi, 
 
 Since upgrading to Trados Studio 2021 SR2 - 16.2.8.9097 the DeepL plugin is not working. 
 
 Error message: 
 Setting the property System.Windows.ResourceDicitonary.Source threw an exeption. line number 20 and line position 6:

Can you please let me know how to fix this? 
 
 Thanks. 
 
 Kind regards, 
 
 Marianne

Paul · Answer

Marianne van der Meulen 
 I think the best approach is to remove the plugin completely and reinstall from the integrated appstore. Please close Trados Studio, delete these files/folders: 
 c:\Users\[ USERNAME ]\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins\Packages\DeepL Translation Provider.sdlplugin c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins\Unpacked\DeepL Translation Provider\ 
 c:\Users\[ USERNAME ]\AppData\Local\SDL\SDL Trados Studio\16\Plugins\Packages\DeepL Translation Provider.sdlplugin c:\Users\[USERNAME]\AppData\Local\SDL\SDL Trados Studio\16\Plugins\Unpacked\DeepL Translation Provider\ 
 c:\ProgramData\SDL\SDL Trados Studio\16\Plugins\Packages\DeepL Translation Provider.sdlplugin c:\ProgramData\SDL\SDL Trados Studio\16\Plugins\Unpacked\DeepL Translation Provider\ 
 Now reinstall by downloading within the integrated AppStore in Trados Studio.

RWS AppStore > 2. RWS AppStore Applications

Cannot start DeepL plugin after upgrading to Trados Studio 2021 SR2 - 16.2.8.9097