IMPORTANT MESSAGE: We are still experiencing some difficulties that will affect your ability work with the RWS AppStore. Our IT team is working to resolve this but for now you may not be able to download or upload apps through the RWS AppStore. We apologise for the inconvenience and will update the community when we have a resolution in place. In the meantime you can take advantage of the Private AppStore if you are using Trados Studio 2021 or 2022.

Trados 2019 - no app visible/working

Hi, I'm using SDL Trados Studio 2019 Freelance SR 2 on Windows 7. I have recently discovered that no applications installed for my Trados are seen by it. I have tried with many applications, different releases (of course, my focus is on 2019 releases) - nothing seems to work. Two years ago, I successfully installed DeepL and it's working smoothly as well as being visible in Trados. I'd appreciate help to remedy this.