Why is the OpenAI Translator plug-in showing a Too Many Requests error?

Hi everyone. Hoping you'll be able to help.

I wanted to test out the OpenAI translator plug-in and keep getting this error:

Screenshot of a translation software interface with an error dialog box from OpenAI Translator stating 'Too Many Requests'.

A few notes:

  • I do have an OpenAI account - albeit a free one. Could this be the cause of the error?
  • I successfully added a unique API key.
  • The plug-in was successfully installed.
  • I tried installing and reinstalling the plug-in and closing and reopening Trados - this didn't help.
  • I tried generating a new API key and replacing the old one - didn't help either.
  • The error appeared the very first time I tried to use the plug-in so it's not a matter of "too many requests" (at least I wouldn't say so, logically speaking).
  • I tried changing prompts - didn't help.
  • I tried changing the language model - also didn't help.

FYI I'm running Trados Studio Freelance Plus. The "About" section of Trados says "Trados Studio 2022 SR1 - 17.1.8.17828"

I'm completely out of ideas and your advice would be more than welcome. Slight smile

Thanks!



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[edited by: RWS Community AI at 4:52 PM (GMT 0) on 14 Nov 2024]
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