Problems with merging files with StudioView

Question

Hi there, 
 I'm struggling with the merge capabilities of StudioView right now. I split an .sdlxliff file into parts successfully using StudioView a couple weeks ago and sent each part to a different translator to translate into Chinese from US English. However, now that I've received the translations back, I'm having trouble merging them back into one document to save as the .html the original file was in. 
 I've tried "splitting" them into one file, and that didn't work; the process hung on 70%, and though I cancelled and restarted, the same thing happened every time. 
 I then tried "import into selected file" and while that process completed, it didn't work as expected. It did not export the selected segments into the specified .sdlxliff file which showed a blank on the target side; however, it did instead create a StudioView .sdlxliff file, which, when I opened it, contained the merged updated translations. The problem is, when I then try to "Save Target As" for this file and try to save it as a .html, it keeps asking me to create the file; in other words, I click save as .html, then the window refreshes, and refreshes. When I cancel, and open the first .html file that is created, it is in English, not Chinese. In addition, when I try the Preview pane in Editor, it acts as if there is nothing in the target side and shows a blank, even though I can clearly see the translated Chinese. 
 Help! I need to deliver the full translated completed .html file in a few days, and I don't know what to do. 
 Is there a different way to merge files in Trados Studio? I'm using Trados Studio 2022.

Paul · Answer

Laurence Bouvard 
 I'm not really clear what you have tried, although you seem to be trying all sorts of things before actually doing what is required... which would be the " Import into the selected files ". Given you seem to be guessing... a bit... I think we should start from the beginning because I don't have confidence you are working with the correct files, especially when you say this: 
 Laurence Bouvard said: it did instead create a StudioView .sdlxliff file 
 The import is quite unlikely to do this, but the export would have done and that is the file your translators would have been working on and it's the one you would be importing back. 
 Laurence Bouvard said: The problem is, when I then try to "Save Target As" for this file and try to save it as a .html 
 You cannot save this file as the required target. It doesn't contain enough information to be able to recreate the target in the required format. You would have to use this to update the original files and save those as target. 
 I think it probably makes sense for you to create a couple of test projects and work through the process to understand how it works before trying this on a real one. 
 However, if you don't know what files you used to create the split files you sent out, and if you are unable to make the import work at all now (I have no real idea how you managed your project), then you could create a TM, import the sdlxliff with the translations into your TM, and use the TM to pre-translate your original project. That way at least you'll get your files updated.

Paul · Answer

Laurence Bouvard 
 I think, because you still haven't really told me what you did... saying you followed the instructions just tells me what you should have done! So here's an example of your steps based on what you have told us so far. Perhaps you can see what might be different to the steps you followed... maybe? 
 
 If this doesn't help you and it's exactly what you did then I think you need to consider how the translators handled the split files you provided them with. If they used another tool there is every possibility that tool broke them for use in this process, so I would not rule that out. 
 Laurence Bouvard said: So, my question remains the same. How do I recombine the translated segments back into a single document that I can then pass onward to the project manager, if the "import into selected files" command doesn't seem to be working as it should? 
 In this case my last comment remains " create a TM, import the sdlxliff with the translations into your TM, and use the TM to pre-translate your original project. " This is simple enough:

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Problems with merging files with StudioView