OpenAI plugin is giving errors, not working

Hello,
I tried this plugin today, but unfortunately it generated the below error! It does not seem to work. I created my own prompt.

Please let me know

Sameh

Screenshot of Trados Studio error message: 'Unexpected exception when configuring file multiFileConverter for task Pre-translate Files with OpenAI provider for Trados: Only Exception type is allowed.'

<SDLErrorDetails time="4/11/2025 7:37:36 PM">
  <ErrorMessage>Unexpected exception when configuring file multiFileConverter for task 'Pre-translate Files with OpenAI provider for Trados': Only Exception type is allowed.</ErrorMessage>
  <Exception>
    <Type>Sdl.ProjectApi.ProjectApiException, Sdl.ProjectApi, Version=18.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
    <HelpLink />
    <Source>Sdl.ProjectApi.Implementation</Source>
    <HResult>-2146233088</HResult>
    <StackTrace><![CDATA[   at Sdl.ProjectApi.Implementation.TaskExecution.ContentProcessingTaskImplementation.TaskFileExecuter.ConfigureConverter(IMultiFileConverter multiFileConverter, Language targetLanguage)
   at Sdl.ProjectApi.Implementation.TaskExecution.ContentProcessingTaskImplementation.TaskFileExecuter.CreateMultiFileConverter(IProjectFile tf, String filePath)
   at Sdl.ProjectApi.Implementation.TaskExecution.ContentProcessingTaskImplementation.TaskFileExecuter.Parse(String targetFilePath)]]></StackTrace>
    <InnerException>
      <Type>System.Exception, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
      <HelpLink />
      <Source>Sdl.ProjectAutomation.FileBased</Source>
      <HResult>-2146233088</HResult>
      <StackTrace><![CDATA[   at Sdl.ProjectAutomation.FileBased.FileBasedProject.RunAutomaticTask(Guid[] projectFileIds, String taskTemplateId)
   at OpenAI.Provider.BatchTasks.OpenAIProviderForTradosPreTranslateFiles.ConfigureConverter(ProjectFile projectFile, IMultiFileConverter multiFileConverter)
   at Sdl.ProjectApi.Implementation.TaskExecution.ContentProcessingTaskImplementationAdapter.ConfigureConverter(IExecutingTaskFile executingTaskFile, IMultiFileConverter multiFileConverter)
   at Sdl.ProjectApi.Implementation.TaskExecution.ContentProcessingTaskImplementation.TaskFileExecuter.ConfigureConverter(IMultiFileConverter multiFileConverter, Language targetLanguage)]]></StackTrace>
      <InnerException>
        <Type>System.Exception, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
        <HelpLink />
        <Source>Sdl.ProjectAutomation.FileBased</Source>
        <HResult>-2146233088</HResult>
        <StackTrace><![CDATA[   at Sdl.ProjectAutomation.FileBased.FileBasedProject.RunAutomaticTask(Guid[] projectFileIds, String taskTemplateId, EventHandler`1 statusEventHandler, EventHandler`1 messageEventHandler)
   at Sdl.ProjectAutomation.FileBased.FileBasedProject.RunAutomaticTask(Guid[] projectFileIds, String taskTemplateId)]]></StackTrace>
        <InnerException>
          <Type>System.Runtime.Serialization.SerializationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
          <HelpLink />
          <Source>Sdl.ProjectApi.Implementation</Source>
          <HResult>-2146233076</HResult>
          <StackTrace><![CDATA[   at Sdl.ProjectApi.Implementation.Util.DeserializationBinder.BindToType(String assemblyName, String typeName)
   at System.Runtime.Serialization.Formatters.Soap.ObjectReader.Bind(String assemblyString, String typeString)
   at System.Runtime.Serialization.Formatters.Soap.SoapHandler.ProcessGetType(String value, String xmlKey, String& assemblyString)
   at System.Runtime.Serialization.Formatters.Soap.SoapHandler.ProcessType(ParseRecord pr, ParseRecord objectPr)
   at System.Runtime.Serialization.Formatters.Soap.SoapHandler.ProcessAttributes(ParseRecord pr, ParseRecord objectPr)
   at System.Runtime.Serialization.Formatters.Soap.SoapHandler.StartChildren()
   at System.Runtime.Serialization.Formatters.Soap.SoapParser.ParseXml()
   at System.Runtime.Serialization.Formatters.Soap.SoapParser.Run()
   at System.Runtime.Serialization.Formatters.Soap.ObjectReader.Deserialize(HeaderHandler handler, ISerParser serParser)
   at System.Runtime.Serialization.Formatters.Soap.SoapFormatter.Deserialize(Stream serializationStream, HeaderHandler handler)
   at Sdl.ProjectApi.Implementation.Util.DeserializeException(String s)
   at Sdl.ProjectApi.Implementation.Xml.ExecutionMessage.get_Exception()
   at Sdl.ProjectApi.Implementation.ExecutionMessage.get_Exception()
   at Sdl.ProjectAutomation.FileBased.Converters.ExecutionMessageConverter.CreateExecutionMessage(IExecutionMessage m)
   at Sdl.ProjectAutomation.FileBased.AutomaticTasksProcessor.<>c__DisplayClass11_0.<ConvertMessages>b__1(IExecutionMessage m)
   at System.Linq.Enumerable.WhereSelectArrayIterator`2.MoveNext()
   at System.Collections.Generic.List`1.InsertRange(Int32 index, IEnumerable`1 collection)
   at Sdl.ProjectAutomation.FileBased.AutomaticTasksProcessor.ConvertMessages(IAutomaticTask projectApiAutomaticTask)
   at Sdl.ProjectAutomation.FileBased.AutomaticTasksProcessor.CreateAutomaticTaskObject(IAutomaticTask projectApiAutomaticTask)
   at Sdl.ProjectAutomation.FileBased.AutomaticTasksProcessor.RunAutomaticTask(IEnumerable`1 projectFileIds, String taskTemplateId, EventHandler`1 statusEventHandler, EventHandler`1 messageEventHandler)
   at Sdl.ProjectAutomation.FileBased.FileBasedProject.RunAutomaticTask(Guid[] projectFileIds, String taskTemplateId, EventHandler`1 statusEventHandler, EventHandler`1 messageEventHandler)]]></StackTrace>
        </InnerException>
      </InnerException>
    </InnerException>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio18</ProductVersion>
    <EntryAssemblyFileVersion>18.0.2.3255</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1256</CodePage>
    <LoggedOnUser>ADMINSAM\Ahmed</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>ADMINSAM</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>50276084 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

Screenshot of Trados Studio settings window showing OpenAI connection settings with a prompt for refining Arabic translation.



Generated Image Alt-Text
[edited by: RWS Community AI at 5:47 PM (GMT 1) on 11 Apr 2025]