Unfortunately, I'm currently unable to open Trados Freelance 2024. It shows the loading screen and then nothing seems to happen after that. Initially, it was showing the error message """Trados Studio has not finished removing the last uninstalled plug-in. Restart Trados Studio after closing all active instances." 

I then tried the solution with renaming the plugins folder but then another error comes up. When I try to uninstall or reintall the software, it comes up with the package error shown below.

Do you know how would be best to proceed? Any advice or tips would be greatly appreciated!