Dear Team,
I recently purchased a subscription-based license and am trying to activate it. However, I am receiving an error message stating: "Unable to connect to cloud, please try again."
Could you please assist me in resolving this issue? Let me know if any additional information is required.
Faleh Alhabrdy Unfortunately you posted into the wrong forum so your post sat there unnoticed for 11-days... I moved it. I also didn't check as I'm not using my work laptop right now, but if you are using the subscription through your University account then you should probably be using the RWS Campus forums and then you'd be helped quickly. We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0003537.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Translate
