I have an installation issue and I wanted to submit a ticket to get help but it seems I don't have permission to do so as this is the message I get when I try to do so. The screenshot is attached
Hi lucyna duleba ,
To be able to post in a certain group, you have to join that group by clicking on the red bar at the bottom of the screen.
Once you have joined the group, you should be able to post in there.
Let me know if I can help you with anything else.
Thank you,
Georgiana
Thank you Georgiana.
When I click on the red bar I get the message 'You already joined this group'.
And I am able to post in the group.
What I am unable to do is to log a support ticket in the 'installation issue' tab.
Since I posted in the group Lydia logged a ticket on my behalf so, hopefully, someone will get back to me with a solution of this issue.
Hi Lucyna,
I am absolutely certain that someone will get back to you with a solution since there is a ticket logged in. 
If there is anything else you need help with, don't hesitate to let us know.
All the best,
Georgiana
Hi Lucyna,
I am absolutely certain that someone will get back to you with a solution since there is a ticket logged in.
If there is anything else you need help with, don't hesitate to let us know.
All the best,
Georgiana
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