Issue with Community login password

Question

Hi all. I have a problem that every time I login to the Community, it tells me my password is wrong and I have to reset it. Note I have 'Remember me' selected. It doesn't recognise the remembered version, nor does it recognise a re-typed version. 
 'Every time' is not quite right... it does behave sometimes, for a while. At the moment it is not: I had to reset it yesterday, and again today. I have tried using more than one browser, same prob. I reset it to the same as it was before, it doesn't seem to care. I can't work out a pattern of what makes it fail. 
 Does anyone else have this issue, any suggestions? 
 Thanks

Paul · Accepted Answer

Unknown said: I believe it is related to it being the Beta forum, i.e. not a generally open forum, and that my access rights to it are somehow lost when I go into my SDL account. 
 Hi Sian, 
 This is definitley not the case. You have one account in here and you have one account in our admin system for licenses. Access to this community is based on the same login as it's single sign on for both. If you log out of the licensing system then you also log out of the community. Perhaps you should clear your browser cache and then log back into your license account first to make sure you get in, and then without logging out just go straight to the community site. 
 That action might clear up your problem. 
 Another thought is maybe you have some clean up utility running, or password manager installed that is wreaking havoc here? 
 Regards 
 Paul

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Issue with Community login password