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I just got the following email from RWS team.
Dear **
We have tried to process your payment of USD **** by eCheck
The payment has failed for the following reason: Please make sure all mandatory fields are filled up correctly, including 'Branch Code' or 'Transit Code' (3 digits).
Please login to the payments details page of your profile and edit your details to correct this error.
We will attempt to re-submit your payment in the payment cycle following your detail update.
Best regards,
The RWS *** team
The problem is I can't find 'payment details' under the tab Account when I log onto the RWS workzone.
How can I update my profile??
