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Application error

Kevin Thompson

Screenshot of a sign-up form with a layout issue displaying the 'Contact number' field label vertically and a small input box, indicating a possible website error.

I was attempting to sign up for a workzone account but it won't all me to enter my contact number. The text asking for the number is displayed vertically one character at a time. The box itself is a small square of about 3 char. wide. I'm using chrome in Android and I also tried Opera which did the same thing. I've tried different combinations of area and country code with no luck. I think the site is not working correctly.

Thank you.

Kevin Thompson 

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[edited by: RWS Community AI at 9:07 PM (GMT 0) on 5 Feb 2025]
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    Hello,

    Thanks for reaching out! We are dedicated to providing you with quality support in a timely and efficient manner.

    Please follow the steps below to review helpful articles and submit queries to our newly-launched support platform (hosted by Zendesk). We have specially designed this space to assist with any issues you might experience.

     

    1. Create a Zendesk Account
    • To access support, you need to create an account and always be signed in when submitting requests. 

    ** Please use the same email address you used when you signed up to RWS. This will also be the email address you will use when submitting any support request. **

     

    1. Explore the TrainAI Help Center
    • Search Bar: Type key words related to your issue to search through relevant articles and similarly resolved issues.
    • Frequently Asked Questions (FAQs): Check the FAQs sections for answers to many of the most commonly asked questions.

     

    1. Submit a Request
    • If you haven’t found an answer to your issue, use the support form to submit a detailed request.
    • Fill in the form and provide the necessary details. 
    • Follow this link to submit a request: https://hubs.ly/Q02ZN9F_0
    • Once we receive your request, we will respond to you as soon as possible. 

     

    We look forward to assisting you!
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