BPP (Business Partner Portal) password missing on the onboarding mail

I have never received my BPP Portal ID and password. Without it, I cannot even create an invoice, despite receiving my Purchase Orders (POs) six days ago. I have contacted several departments but have had no luck. Furthermore, I even emailed global.supply@rws.com but never heard back from them. Is there any way I can get my BPP Portal ID and password?

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  • I did them all, and I have submitted 50+ tickets but nothing changed, or I haven't been helped. So please read my problems and forward to the correct team so I can get it solve ASAP, as I have been contacting several teams for like 1 week now. Do this and I shall ever be grateful.

    Here is a summary of my details and the problem:

    Summary of the Issue:

    • I am unable to log in to the BPP portal using my username MNET\JBabu2.

    • I have tried my WorkZone password, my Morvia/UPN password, and a newly reset Morvia password, but none have worked.

    • Potential Account Conflict: I previously had an account with the username MNET\JBabu, which was associated with the same email address. I suspect this may be causing a conflict preventing my new username from working correctly.

    Could you please investigate this potential account conflict and prioritize activating my correct username, MNET\JBabu2, for BPP Portal access?

    Your prompt resolution is greatly appreciated as it is currently holding up my entire invoicing process.

    Thank you for your attention to this urgent matter.

  • I have same issue with you, I have 2 MNET accounts, when I checked on gmail with the keyword Moravia, I accidentally found out that on January 15, 2025, I received an email from RWS Moravia Login saying that my username was QVu@moravia.net, not QVu2@moravia.net as they confirmed with me before. The annoying thing is that when I logged into BPP with the name MNET QVu, I did not see any PO or invoice. I guess all my POs and invoices were sent to the name MNET QVu2. And another annoying thing is that I did not receive any email asking to activate the QVu2 account like the email I received on January 15 for the QVu account. When I contacted the technical team, they replied to me that "Your Workzone account is currently not associated with a BPP-enabled username; to discuss your options concerning the tool, kindly reach out to the team directly via their ZenDesk support tool." Now I don't know what to do because the new MNET account QVu2 did not receive any activation request emails and the old MNET account QVu did not have any PO or invoice sent here

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  • I have same issue with you, I have 2 MNET accounts, when I checked on gmail with the keyword Moravia, I accidentally found out that on January 15, 2025, I received an email from RWS Moravia Login saying that my username was QVu@moravia.net, not QVu2@moravia.net as they confirmed with me before. The annoying thing is that when I logged into BPP with the name MNET QVu, I did not see any PO or invoice. I guess all my POs and invoices were sent to the name MNET QVu2. And another annoying thing is that I did not receive any email asking to activate the QVu2 account like the email I received on January 15 for the QVu account. When I contacted the technical team, they replied to me that "Your Workzone account is currently not associated with a BPP-enabled username; to discuss your options concerning the tool, kindly reach out to the team directly via their ZenDesk support tool." Now I don't know what to do because the new MNET account QVu2 did not receive any activation request emails and the old MNET account QVu did not have any PO or invoice sent here

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