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I have 2 MNET accounts

Quynh Vu

I have checked and seen that I have 2 MNET accounts: QVu@moravia.com and QVu2@moravia.com. I do not know why I have up to 2 Mnet accounts on 1 personal email. The issue that all PO and invoices were sent to QVu2@moravia.com, but I have not received any emails to setup or update the password about this account. I have only received 1 email to setup email for QVu@moravia.com, but when I singed in BPP with this mnet account, there is no PO or invoice. I sent many requests to TRAINAI but they did not replied anything. 
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    Thanks for reaching out! We are dedicated to providing you with quality support in a timely and efficient manner.

    Please follow the steps below to review helpful articles and submit queries to our support platform (hosted by Zendesk). We have specially designed this space to assist with any issues you might experience.

     

    1. Create a Zendesk Account
    • To access support, you need to create an account and always be signed in when submitting requests. 

    ** Please use the same email address you used when you signed up to RWS. This will also be the email address you will use when submitting any support request. **

     

    1. Explore the TrainAI Help Center
    • Search Bar: Type key words related to your issue to search through relevant articles and similarly resolved issues.
    • Frequently Asked Questions (FAQs): Check the FAQs sections for answers to many commonly asked questions.

     

    1. Submit a Request
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