Account Under Review For A Couple of Months

Ruth Karonjo 4 days ago

Dear Support

My account has been under review for a couple of months now - With a score that seems incorrect, see below screenshot. I have been patient since August, 2025 but the issue is not yet resolved, I have not managed to work on any project since then. Please guide me on the way forward & how to access tasks for me to continue working.

Screenshot showing 'Account Under Review' message with 'Unapproved Annotator Status'. Includes reasons for account review, contact information, and next steps for reactivation.

Your quick action will be highly appreciated.

my email : karonjoruth@gmail.com

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[edited by: RWS Community AI at 11:50 AM (GMT 0) on 2 Feb 2026]

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0 Jason Reney 1 day ago

Hi, did you get any response? Also, did you receive a test in your email with an assessment link? Please note that completing this assessment is mandatory to remain in the project. Your results will determine your role and continued participation in the audit workflow moving forward.
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Account Under Review For A Couple of Months