My ID verification is not popping up in my RWS tasks.

I'm really unsure if this is the right place to put this, but I just got my ID verification task sent to me via email. However, It's not showing in my RWS profile, and I've tried refreshing my tasks multiple times.Screenshot showing 'Campaign Details' and 'Your Actions' with a note saying 'These are the Workzone tasks for you to complete' and a 'Refresh' link with a blue arrow pointing to it.

If someone could help me, please do.

I'd hate to miss the chance to work due to a bug.



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[edited by: RWS Community AI at 11:43 PM (GMT 0) on 6 Feb 2026]