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Can anyone help me understand the offboarding process and what triggers being offboarded from the Diamond Project even though your rating is a 3.0?

Hello, I was invited to work on the Diamond project on the Multimango platform. I have been working on the platform for about 2 months, I started off at a rating of 2 then went up to 3 around 2 weeks ago. I followed all guidelines triple checked my work made sure I had everything following the guidelines for each task. I even took my time with each task. I really enjoyed working the tasks that were assigned to me. However, I recieved an email today stating that I was being offboarded from the project without any reasons why, and I quote "

Being offboarded from the project means you will no longer be able to continue working on it. Please note that no additional explanation will be provided, and the decision is final with no review or appeal process.
Regardless of what your status may show in the client tool, this email serves as the final notice that your participation in the project has ended. The reasons displayed for the ‘unapproved’ status in the platform do not reflect the actual conditions of the offboarding. They should not be considered as the cause of the status, and access to the platform for this project will be permanently restricted."
I am not understanding why management is not giving critical critism for those that apparently have done something wrong and then not give any explanation as to why supplier is wrong or what they were doing wrong. That is something extremely important for the people working on these projects to learn and grow from the mistakes that are being submitted. I as a manager myself do not expect my team to automatically know what is being done wrong without some explanation of what is wrong and show how to correct the issue. 
If anyone can tell me anything about the issue and help me start working again. This was food money for my children and provided gas to get back and forth from my other job. It's really a shame that the management team thinks that this type of behaviour is of high quality when it isn't professional nor does it benefit the workers having to be denied this way. How do they correct their mistakes without being shown what they are doing wrong?
Parents
  • So for all who are in the same boat as me. I would like to inform you I submitted a ticket to TrainAi and it did give me a little information of why I was offboarded just not very as specific as I had hoped it was going to be. They sent back to me saying,  "In the previous email sent your status is unappealable. The decision is not necessarily related to your quality score but based on current project needs. Unfortunatly, we're not able to provide additional information at this time..."  Even though it does not change any eligibility with future projects, it puts me back at square one. I have not recieved any other invitations so far. It bums me out because I do have plenty of skills and adability to learn quickly and still give high quality work, if I was given an oppurtunity to do so. At this point I'm not sure where to go frome here, and I can't just sit here and cross fingers that they send an invitation because I need to work starting yesterday, if you know what I mean. 

    I hope that this helps in understanding the reasonings of the offboarding process, this may not be the reason for everyone that has been offboarded without explanation. However it might be one of the many reasons they may have given for some people. 

Reply
  • So for all who are in the same boat as me. I would like to inform you I submitted a ticket to TrainAi and it did give me a little information of why I was offboarded just not very as specific as I had hoped it was going to be. They sent back to me saying,  "In the previous email sent your status is unappealable. The decision is not necessarily related to your quality score but based on current project needs. Unfortunatly, we're not able to provide additional information at this time..."  Even though it does not change any eligibility with future projects, it puts me back at square one. I have not recieved any other invitations so far. It bums me out because I do have plenty of skills and adability to learn quickly and still give high quality work, if I was given an oppurtunity to do so. At this point I'm not sure where to go frome here, and I can't just sit here and cross fingers that they send an invitation because I need to work starting yesterday, if you know what I mean. 

    I hope that this helps in understanding the reasonings of the offboarding process, this may not be the reason for everyone that has been offboarded without explanation. However it might be one of the many reasons they may have given for some people. 

Children
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