Level 2 Examinations - internal server error

Question

Hello, 
 Today, I tried to take the exam for the Trados Studio 2022, Level 2. 
 Unfortunately, that was impossible, as the following message appeared on the screen.

500 - Internal server error. 
 There is a problem with the resource you are looking for, and it cannot be displayed.

What also astonished me, was the fact that I saw on the screen that I had only one attempt left, while I was not able to take the exam at all. 
I would be grateful if you could let me know how to proceed next, in order to sit the exams. 
 
 Thank you in advance, 
 Tania Bania

Caroline Bernard · Answer

Hello, as we are working to uncover the root of this error, we've taken the initiative to register you for the Studio Level 2 certification at RWS University. You should have received an email notification from Learn@rws.com . I'm optimistic that this will effectively address your issue. However, feel free to reach out to learn@rws.com if you have any further queries. Thank you, Caroline.

Caroline Bernard · Answer

Hello, we are sorry you are having the same issue. We will register you for the Studio Level 1 certification on the RWS University platform, where you will be able to take your exam and download your badge. Please expect an email notification from Learn@rws.com . Feel free to reach out to learn@rws.com if you have any further queries. Thank you, Caroline.

Caroline Bernard · Answer

Hello Alina, we will register you for the certification on the RWS University. You will shortly receive an email notification from learn@rws.com . 
 Feel free to reach out to learn@rws.com if you have any further queries. Thank you, Caroline.

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Level 2 Examinations - internal server error

500 - Internal server error.

There is a problem with the resource you are looking for, and it cannot be displayed.