Access denied to my third attempt at Certification Level 3

Hello. 

Good afternoon.

I am writing  because I can´t access my third attempt at Certification Level 3. It appears the following message: " Unfortunately you are no longer permitted to launch this module. If you feel that this is in error, please contact your administrator."

I think that it is a mistake because only I have only made two attempts. Could I have access to my third attempt?

Thanks in advance.

Best regards.

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