The best thing to do is to have a separate thread for each question. So if you have 5 questions then I'd encourage you to create 5 threads. The reason for this is because you may not get answers to all 5 in one go and when we've provided an answer to a question in the community, the community has a capability where when someone suggests an answer we can tick a little box and it will turn that particular post orange. When you've seen it, if the answer answers your question you can verify the answer and when you verify it it will turn green so we know what the verified answer is. It also shortens the thread so if the thread was 20 posts long all you'll see is the original question and the verified answer first. This means you can immediately get to the answer. If you put 5 questions in 1 then unless someone answers all 5 in one go it makes it very difficult for someone to use, and us to manage the thread when we answer it. So I would encourage you to split the questions up every time. Having a hundred thousand threads in the community doesn't matter... the most important thing is having a question and a verified answer.

I'd just add one more thing to that, and you may have seen it in the presentation earlier this morning, that we are very soon going live with an AI solution in the community that has the ability to provide you with an answer. One of the things that we use to train that AI engine is the questions and their verified answers, and this is incredibly difficult to do for several reasons. Firstly, because people are not always very good at answering questions and it can be like getting blood from a stone trying to get the right information to be able to answer the question. So I'd encourage you to write really good question and provide as much information as possible. And secondly, if we don't have a verified answer then we can't train it on a question and a verified answer. We're actually going to be spending time going through every question in the community to tidy it up so we have as much as possible a good question and a verified answer. That's going to be a big job... but I think in order to get better assistance from something like an AI engine it'll be time well spent.

The best thing to do is to have a separate thread for each question. So if you have 5 questions then I'd encourage you to create 5 threads. The reason for this is because you may not get answers to all 5 in one go and when we've provided an answer to a question in the community, the community has a capability where when someone suggests an answer we can tick a little box and it will turn that particular post orange. When you've seen it, if the answer answers your question you can verify the answer and when you verify it it will turn green so we know what the verified answer is. It also shortens the thread so if the thread was 20 posts long all you'll see is the original question and the verified answer first. This means you can immediately get to the answer. If you put 5 questions in 1 then unless someone answers all 5 in one go it makes it very difficult for someone to use, and us to manage the thread when we answer it. So I would encourage you to split the questions up every time. Having a hundred thousand threads in the community doesn't matter... the most important thing is having a question and a verified answer.

I'd just add one more thing to that, and you may have seen it in the presentation earlier this morning, that we are very soon going live with an AI solution in the community that has the ability to provide you with an answer. One of the things that we use to train that AI engine is the questions and their verified answers, and this is incredibly difficult to do for several reasons. Firstly, because people are not always very good at answering questions and it can be like getting blood from a stone trying to get the right information to be able to answer the question. So I'd encourage you to write really good question and provide as much information as possible. And secondly, if we don't have a verified answer then we can't train it on a question and a verified answer. We're actually going to be spending time going through every question in the community to tidy it up so we have as much as possible a good question and a verified answer. That's going to be a big job... but I think in order to get better assistance from something like an AI engine it'll be time well spent.